Boston TechOps Engineer: Production & Automation

Ceres FTS; Burlington (MA); On-site; USD 100,000 - 130,000; Full time

Job summary

A growing software technology company is seeking a DevOps Engineer in Burlington, Massachusetts. This role involves monitoring and improving production services while collaborating with teams to solve technical issues. Candidates should have experience in supporting SaaS applications, working with Kubernetes, Docker, and cloud environments such as AWS or Azure. Onsite presence is required at least 3 days a week, and US employment authorization is mandatory.

Qualifications

• 3 years experience in DevOps or TechOps support for SaaS applications.
• Experience with Kubernetes, Docker in production environments.
• Familiarity with databases such as Kafka, Spark, Cassandra, ElasticSearch, and Redis.
• Demonstrated ability to adapt and solve operational challenges.

Responsibilities

• Analyze customer problems and manage support flow.
• Deploy new releases and monitor production services.
• Triage and resolve complex technical issues.
• Collaborate with teams within the organization.

Skills

Supporting SaaS applications

Kubernetes

Docker

AWS/Azure

Scripting languages (Bash/Python)

CI/CD pipeline automation

Problem-solving

Tools

Azure DevOps

Git

Kafka

Spark

Cassandra

ElasticSearch

Redis

AWS CDK

CloudFormation

Azure Bicep

Job description

A growing software technology company is seeking a DevOps Engineer in Burlington, Massachusetts. This role involves monitoring and improving production services while collaborating with teams to solve technical issues. Candidates should have experience in supporting SaaS applications, working with Kubernetes, Docker, and cloud environments such as AWS or Azure. Onsite presence is required at least 3 days a week, and US employment authorization is mandatory.