Booth Clerk

Vallarta Supermarkets; Duarte (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health plan

Life insurance

401(k)

Paid vacation

Paid sick time

Holiday pay

Scholarship opportunities

Savings marketplace

Job summary

Vallarta Supermarkets in Duarte is seeking a Booth Clerk (FT) to manage the customer service booth, process transactions, and handle cash with accuracy in a fast-paced environment. You will greet customers, balance tills, and support store operations.

Responsibilities include processing payroll and checks, selling money orders and other booth services, and maintaining a clean, compliant work area while delivering outstanding customer care.

Qualifications

• Must be able to speak, read, write and understand English.
• 10-key calculator experience and ability to perform math calculations.
• Ability to learn basic computer programs (Outlook, Excel, Word).
• Legally authorized to work in the U.S.

Responsibilities

• Greet customers and deliver friendly, exceptional service.
• Follow cash handling procedures and maintain transaction accuracy.
• Balance cash drawers at start and end of shifts.
• Process payroll and government checks per policy.
• Sell money orders, lottery tickets, and other booth services.
• Answer calls professionally and assist customers with requests.
• Keep booth area clean and organized; ensure compliance with policies.

Skills

Customer service

Cash handling

Math skills

Multi-tasking

English fluency

Tools

Outlook

Excel

Word

10-key calculator

Job description

Booth Clerk FT

Store: Duarte #79

Wage: $19.08 - $22.55

Type: full-time

Join the Vallarta Supermarkets Family!

At Vallarta Supermarkets, we're more than just a grocery store, we're a vibrant part of the communities we serve. We're seeking friendly, service-oriented individuals who take pride in delivering extraordinary customer experiences and thrive in a fast-paced, festive environment. If you're passionate about fresh, quality baked goods and love making people smile, we'd love to meet you!

About the Role:

The Booth Clerk is responsible for efficiently and accurately processing financial service transactions and products available at the customer service booth while providing fast, friendly service. This role ensures all cash handling, compliance, and customer interactions are conducted according to Vallarta's standards for accuracy, safety, and customer care.

What You'll Do:

• Smile and greet customers and team members while delivering extraordinary service.
• Model Vallarta's Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Follow proper cash and payment handling procedures, ensuring accuracy and accountability of all transactions.
• Verify and balance cash drawers at the beginning and end of shifts.
• Process payroll and government checks in compliance with Vallarta policy and state/federal guidelines.
• Prepare and process Money Gram transactions.
• Sell lottery tickets, money orders, postage stamps, phone cards, and Vallarta merchandise.
• Issue loans/change to management for cashiers; receive cash pickups per company policy.
• Answer incoming calls with courtesy and professionalism.
• Verify and balance cashier tills, prepare reports, and sort coupons.
• Assist customers with requests and call for management when needed.
• Maintain the booth area clean, organized, and clutter-free.
• Ensure safety, security, and compliance with all company policies and handbook rules.
• Treat customers and coworkers respectfully at all times.
• Perform additional duties as assigned.

Physical Requirements:

• Stand and walk constantly (6-8+ hours/day).
• Frequent bending (neck/waist), twisting, and reaching above/below shoulders.
• Frequent use of hands for grasping, fine manipulation, and pushing/pulling.
• Lift and carry up to 10 lbs. frequently, and up to 25 lbs. occasionally.
• Heaviest item required to carry: 5 lbs., up to 4 feet.
• No driving, equipment/machinery use, uneven ground, noise, or exposure to fumes/dust required.

What We're Looking For:

• Friendly, courteous personality with strong customer service skills.
• Knowledge of booth services, cash handling, and supermarket operations.
• 10-key calculator experience and ability to perform math calculations.
• Ability to learn and use basic computer programs (Outlook, Excel, Word).
• Must be able to speak, read, write, and understand English.
• Ability to work in a fast-paced environment and multi-task effectively.
• Must be legally authorized to work in the U.S.

Work Environment:

• Fast-paced customer service booth setting with direct customer interaction.
• Requires strong focus on accuracy, compliance, and service.
• Team-oriented workplace.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Benefits:

Full-Time Team Members:

• Health medical plan: $25/week, plus free dental & vision.
• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.

Part-Time & Full-Time Benefits:

• Paid sick time.
• Premium pay for holidays.
• Scholarship opportunities.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

Vallarta Supermarkets is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities, and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Vallarta Supermarkets participates in the E-Verify program.