Boot Technician

Hudson and Associates, LLC; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Hudson and Associates, LLC is seeking a mature Booting Technician to assist in enforcing parking policies. You will support the Boot Officer with boot installation and release, ensuring safety and professionalism at all times.

The role requires good communication, dependability, and attention to detail, with responsibilities including reporting, documentation, and coordination with dispatch and administration.

Qualifications

• High school diploma or equivalent required.
• Valid Class E Driver's License with clean record.
• At least 6 months of public-facing experience.

Responsibilities

• Survey locations to ensure safety before boot installation.
• Ensure booting is performed safely alongside the Boot Officer.
• Notify Dispatcher via two-way radio when booting or releasing boots on scaffold vehicles.
• Complete reports for booted vehicles and stolen boots.
• Report hazards and document all dispatch/field activities.
• Assist administrative team with special projects (CSB).
• Complete paperwork promptly and accurately.
• Present daily reports on service performance.
• Maintain a clean and tidy work area.
• Perform other duties as assigned.

Skills

Excellent communications

Dependable

Productive

Customer service

Professionalism

Attention to detail

Calm demeanor

Safety knowledge

Basic knowledge

Education

High School Diploma or equivalency

Valid Class E Driver's License

6 months public contact experience

Tools

Microsoft Word

Excel

Outlook

Job description

We are looking for a mature dedicated employee to assist in the enforcement of the City’s parking citation policies and procedures. The successful candidate will be Responsible for supporting the Boot Officer with the installation and release of boots from vehicles. Our Booting Technicians are expected to be calm, clear of thought and in control at all times. They should always know the appropriate responses, no matter the situation in accordance with established policies and procedures. This position plays a vital role in achieving our revenue growth objectives. Booting Technicians are responsible for assisting with the enforcement of parking policies for vehicles on the streets that are in violation of multiple parking citations.

Report To:

Operation Manager and Field Supervisor

Booting Technician Skills We Are Looking For

• Excellent communications skills
• Dependable
• Productive
• Customer Service Focused
• Maintains Professionalism
• Attention to Detail
• Calm and Mature demeanor
• Knowledgeable of Basic Safety
• Basic Job Knowledge

Job Responsibilities

• Survey the location and make sure it is safe for the Boot Officer to Install the boot.
• Always make sure the Boot Officer and booting process is done in a safe manner.
• Notify the Dispatcher by (two-way radio) when installing or releasing boot on scaffold vehicles
• Complete reports for booted vehicles and stolen boots
• Report existing or potential work hazards
• Document ALL dispatch and field activities
• Assist an administrative team with special projects (CSB)
• Complete all required paperwork and reports in a timely and accurately manner
• Present daily reports as assigned, detailing service performance
• Maintain clean and tidy work area
• Perform other duties as assigned

JOB REQUIRMENTS

Education and Experience

• High School Diploma or its equivalency
• Valid Class E Driver's License and clean driving history
• Six (6) months of experience in a position requiring public contact

Technical Skills

• Strong time management and organizational skills
• Basic PC knowledge and familiarity with electronic equipment (Intermediate Microsoft Work, Excel and Outlook skills)
• Great communication skills (verbal and written) with the ability to liaise at multiple levels
• High level of accuracy, speed, and data entry skills
• Attention to details
• Ability to relate well with others and work in a team environment
• Ability to work under pressure