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Boomtown Casino Hotel is seeking a Casino Shift Manager to oversee gaming floor operations, including table games, keno and slots, and to resolve guest service issues. The role requires familiarity with Gaming Regulations and strong multi-tasking and communication skills.
The Manager on Duty will support all departments and uphold a high standard of guest service, teamwork, and professional conduct on the casino floor.
At Boomtown Casino Hotel, our mission is to provide an environment for our team members where they want to be, and where they want to stay! Our goal is to hire and retain individuals who want to grow within the company while building and maintaining lifelong friendships with fellow team members and guests. Whether it's back of the house, front of the house, management or at an executive level, we are one team, working together to create memorable experiences in a fun, friendly and professional workplace.
The successful Casino Shift Manager must be familiar with Gaming Regulations and casino floor operations (table games including 21, pai-gow, craps, as well as keno and slots). This position provides support to all departments and is responsible for resolving guest service issues. Excellent guest service skills, ability to multi-task, and excellent oral and written communication skills are a must.