Bookstore, Sales Associate - East Falls (Full Time)

Philadelphia University; United States; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Medical insurance

Dental insurance

Vision insurance

Job summary

Jefferson in Philadelphia is seeking a Sales Clerk to maintain the clothing and gift departments and deliver exceptional service to students, faculty, staff, and visitors. This role includes operating the cash register, processing transactions, and assisting with web order fulfillment.

You will help manage inventory in the stockroom, support merchandising efforts, and participate in store promotions and events to ensure a clean, organized, and welcoming shopping environment.

Qualifications

• High school diploma or equivalent required; associate’s degree preferred.
• Retail experience recommended to strengthen customer service and sales skills.
• Proficiency with POS systems and cash handling is expected.

Responsibilities

• Interact with customers, identify needs, and provide courteous solutions.
• Operate the cash register and process sales transactions accurately.
• Process web orders, including packing and shipping.
• Maintain organized stockrooms and replenishment in the sales floor.
• Assist with merchandising, promotions, and store events.

Skills

Customer engagement

POS proficiency

Mobility

Inventory basics

Multi-tasking

Education

Associate’s degree preferred

High school diploma or GED required

Tools

POS systems

Cash registers

Inventory software

Job description

Job Details

The Sales Clerk is responsible for maintaining the clothing and gift departments within the store, including but not limited to sweatshirts, t-shirts, drinkware, and imprinted gift items.

This role involves providing exceptional customer service to students, faculty, and staff, ensuring their needs are met with attention and care.

The Sales Clerk will assist with web order fulfillment, including processing and shipping orders.

Additionally, this position is responsible for organizing and maintaining inventory in the stockroom to ensure efficient operations.

Essential Functions

• Interacts with co‑workers, visitors, and other staff consistent with the values of Jefferson.
• Provide excellent customer service to our students, faculty, staff, and visitors.
• Maintains the clothing and gift departments.
• Operate the cash register, process sales transactions accurately, and handle cash, credit, or debit card payments.
• Processes web order transactions, including shipment.
• Works closely with Director on product selection, merchandising sales floor, and replenishment.
• Support store promotions, events, and special sales as needed.
• Perform regular inventory checks to ensure products are available and stock levels are adequate.
• Follow all store policies and procedures, including health, safety, and sanitation guidelines
• Ensure that the store environment remains clean, safe, and organized for both customers and employees.
• Perform additional tasks as directed by Director to support the smooth operation of the store.
• Other Duties as Assigned

Competencies (Knowledge, Skills, and Abilities Required)

• Ability to engage with customers, identify their needs, and provide solutions in a courteous and timely manner.
• Proficiency in using POS systems, cash registers, and other computer systems or software relevant to sales and inventory management.
• Ability to stand, walk, and move items for extended periods, especially during busy store hours.
• Basic knowledge of stock levels, product replenishment, and inventory tracking systems.
• Ability to handle multiple tasks simultaneously in a college campus environment, including assisting customers, processing transactions, and maintaining store appearance.

Minimum Education and Experience Requirements

• Associate’s degree Preferred.
• High School Diploma or GED Required
• Prior retail experience highly recommended.

Work Shift

Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Philadelphia University Primary Location Address 3243 School House Lane, Philadelphia, Pennsylvania, United States of America

About Jefferson

Nationally ranked, Jefferson, which is predominantly located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.

Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.

Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region.

Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.

Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.