Bookseller & Customer Experience Specialist

Books A Million; Tulsa (OK); On-site; USD 24,000 - 32,000; Full time

Job summary

Books A Million in Tulsa, OK is seeking a friendly Bookseller to provide exceptional customer service and assist customers with questions and orders. You will help with cashiering, stocking shelves, and merchandising to ensure a welcoming store experience.

Responsibilities include greeting customers, promoting store programs, handling shipments, and supporting inventory and store housekeeping. Strong communication and the ability to multitask are valued in this role.

Qualifications

• Must be able to stand and walk for extended periods of time.
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without an assistive device.
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job.
• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal Skills

Self-Management

Strong verbal and writtencommunication

Ability to multi-task

Previous retail sales experience

Computer and cash register skills

Education

Successful completion of background screenings

16 years of age or older

Job description

Books A Million in Tulsa, OK is seeking a friendly Bookseller to provide exceptional customer service and assist customers with questions and orders. You will help with cashiering, stocking shelves, and merchandising to ensure a welcoming store experience.

Responsibilities include greeting customers, promoting store programs, handling shipments, and supporting inventory and store housekeeping. Strong communication and the ability to multitask are valued in this role.