Bookseller: Customer Experience & Sales Pro

Books A Million; Roswell (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Life & disability insurance

401(k) matching

Paid time off

Employee discounts

Employee assistance

Job summary

Books-A-Million in Roswell, GA is seeking a friendly Bookseller who helps customers find books and related merchandise while delivering exceptional service. You will share knowledge about titles and promotions to create a welcoming shopping experience.

You will greet customers, operate the cash register, restock shelves, and support promotional programs. Candidates should be able to stand for long periods and multi-task in a fast-paced retail environment.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Customer service

Cash handling

merchandising

Tools

POS system

Job description

Books-A-Million in Roswell, GA is seeking a friendly Bookseller who helps customers find books and related merchandise while delivering exceptional service. You will share knowledge about titles and promotions to create a welcoming shopping experience.

You will greet customers, operate the cash register, restock shelves, and support promotional programs. Candidates should be able to stand for long periods and multi-task in a fast-paced retail environment.