Bookseller

Books A Million; Barboursville (WV); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

Books A Million in Barboursville, West Virginia is seeking a friendly bookseller to provide excellent customer service, assist shoppers with questions and orders, and manage cashiering with efficiency. You will greet customers, guide purchases, promote Membership programs and Educator discounts, and help keep shelves stocked and shelves tidy according to merchandising guidelines.

The role also involves floor recovery, loss-prevention compliance, general store upkeep, and occasional shifts in

Qualifications

• 16 years of age or older
• Successful completion of all required background screenings

Responsabilités

• Greet customers and assist with questions and orders, plus efficient cashiering.
• Sell products and promote POS programs including Membership and Educator programs.
• Balance cash drawer after each shift per Loss Prevention Policy.
• Restock and merchandise products on the sales floor per guidelines.
• Recover the sales floor and maintain store cleanliness.
• Protect company assets by following loss-prevention standards.
• Perform additional duties and assist in other departments as needed.

Connaissances

Interpersonal Skills

Self-Management

Verbal Communication

Written Communication

Multi-tasking

Cash Register Skills

Computer Skills

Outils

POS System

Cash Register

Description du poste

Posted 3 days ago

Description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job