Bookseller

Books A Million; Hakes Corners (OH); Sur place; USD 15 000 - 18 000; Plein temps

Résumé du poste

Books A Million in Ohio is seeking a friendly Bookseller who delivers exceptional customer service and helps shoppers find and purchase books and merchandise. The role combines greeting customers, answering questions, processing orders at the register, and promoting store programs.

You will help stock shelves, maintain clean aisles, and support other departments as needed while upholding loss-prevention standards.

Qualifications

• At least 16 years old and able to pass required background screenings.
• Excellent customer service and communication abilities.
• Able to multitask and operate a cash register.
• Ability to stand for extended periods.

Responsabilités

• Greet customers and assist with questions and orders, providing friendly service.
• Sell products and promote store programs including memberships and educator programs.
• Balance cash drawer within policy guidelines and assist with POS duties.
• Stock shelves and place products on floor with merchandising guidelines.
• Maintain clean, organized sales floor and assist with inventory and housekeeping.

Connaissances

Interpersonal Skills

Self-Management

Verbal Communication

Cashier Skills

Cash Register

Computer Skills

Outils

Cash Register

POS System

Description du poste

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles and Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications and Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job