Booklover Customer Experience Associate

Books A Million; Oak Ridge (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Health & Wellness

Financial protection: Life & DI

Retirement Savings: 401(k) with match

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books-A-Million in Oak Ridge, TN is seeking a Bookseller for an hourly seasonal role. You will work on the sales floor and at the register, greeting customers, guiding book selections, and ensuring a quick, accurate checkout.

The role emphasizes a passion for books and the ability to engage shoppers with enthusiasm. You’ll collaborate with associates and store leadership in a fast-paced setting that blends sales, merchandising, and upkeep, with flexibility across duties and shifts.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.
• A genuine love of books, reading, and discovery.
• Strong communication and connection skills for warm customer interactions.
• Ownership mindset with initiative and organization.
• Previous retail or customer service experience is helpful.

Responsibilities

• Welcome every customer with warmth and enthusiasm, help them discover what they’re looking for, and make checkout quick and accurate.
• Drive sales by highlighting product benefits and company programs during customer interactions.
• Create inviting displays and maintain shelves to keep the store fresh and engaging.
• Handle transactions with care, protect customers and the store, and follow loss prevention standards.
• Be flexible to assist across departments, support receive/stock, and keep the store clean and welcoming.

Skills

Love of books

Customer service

Ownership mindset

Retail experience

Tech & transactions

Job description

Books-A-Million in Oak Ridge, TN is seeking a Bookseller for an hourly seasonal role. You will work on the sales floor and at the register, greeting customers, guiding book selections, and ensuring a quick, accurate checkout.

The role emphasizes a passion for books and the ability to engage shoppers with enthusiasm. You’ll collaborate with associates and store leadership in a fast-paced setting that blends sales, merchandising, and upkeep, with flexibility across duties and shifts.