Bookkeeping Specialist

Xtend, Inc; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO

401k matching program

Job summary

A credit union support organization based in Grand Rapids is seeking a Bookkeeping Specialist. This role involves managing daily bookkeeping procedures for credit union clients, including transaction processing and general ledger balancing. Candidates should have strong attention to detail, solid written and verbal communication abilities, and experience with sensitive information. The position offers opportunities for continuous learning and comes with benefits like medical coverage and PTO.

Qualifications

• Exceptional attention to detail and accuracy.
• Ability to exercise discretion with sensitive information.
• Experience in bookkeeping preferred.

Responsibilities

• Complete daily bookkeeping procedures for credit union clients.
• Post and balance journal entries.
• Prepare daily end-of-day reports.

Skills

Attention to detail

Written communication

Verbal communication

Manual dexterity

Education

High school diploma or equivalent

Associate degree in a business-related field

Tools

CU*BASE

Job description

Description

Are you a detail‑driven professional who enjoys problem‑solving and working behind the scenes to protect members’ financial well‑being? We’re seeking a Bookkeeping Specialist for our Xtend Team to provide stand‑in and daily bookkeeping services to our credit union partners through Xtend Bookkeeping. You’ll contribute to evolving services related to exception processing and general ledger balancing. If accuracy, accountability, and financial integrity matter to you, this could be a great fit!

What You’ll Do

• Complete daily bookkeeping procedures for credit union clients in compliance with established policies and procedures
• Post and balance journal entries for ACH, Share Draft, Credit Cards, ATM, and Corporate Statements
• Prepare and deliver daily end‑of‑day reports reflecting general ledger status
• Communicate with credit union staff via Zendesk and email to obtain reports and resolve daily transaction needs
• Perform end‑of‑month close activities, including general ledger balancing and reconciliation reporting
• Provide backup and peer coverage for other Bookkeeping Specialists as needed
• Assist with stand‑in service coverage when requested by credit unions
• Complete special balancing projects approved by management
• Perform Bookkeeping Associate duties for one credit union per quarter to maintain disaster recovery readiness
• Complete required annual ACH processing training
• Perform other duties as assigned

What You Bring

• High school diploma or equivalent required
• Associate degree in a business‑related field or equivalent work experience preferred
• Exceptional attention to detail and accuracy
• Ability to exercise discretion when handling sensitive or confidential information
• Strong visual acuity for close‑range, detail‑oriented work
• Excellent listening skills with the ability to follow detailed verbal instructions
• Professional, clear written and verbal communication skills
• Manual dexterity and hand‑eye coordination for repetitive data entry and precise document handling
• Experience with CU*BASE preferred
• Demonstrated initiative in expanding job knowledge, analytical skills, and understanding credit union operations

Why You’ll Love Working With Us

Opportunity to support credit unions nationwide and make a meaningful impact for members while working in a collaborative environment aligned with cooperative values. You will receive continuous learning through hands‑on experience with CU*BASE (our internal software that is used throughout the industry) and other industry‑leading tools. We offer full medical, dental, and vision coverage for you and your dependents as well as PTO and a generous 401k matching program.

What is Xtend?

Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back‑office support, and contact center services. Join us and help advance a mission‑driven cooperative culture built on innovation and industry leadership!

Requirements

WORK ENVIRONMENT & PHYSICAL ACTIVITIES

Xtend operates in a professional office building setting. Some job assignments at Xtend are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. Xtend is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the company.

Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

Physical Demands: While performing the duties of this position, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. The employee must be able to see within normal vision range. The individual must have manual dexterity to operate a keyboard and mouse.

Notice

This job description is not intended to be, nor should be construed as a contract for employment. Xtend makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what Xtend has defined this position to be.

Xtend will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify Xtend in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. Xtend, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.

Xtend is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. Xtend is an Equal Opportunity Employer.