Bookkeeper-Customer Service

CBH Cooperative; Sturgis (SD); On-site; USD 38,000 - 58,000; Full time

Job summary

CBH Cooperative in Sturgis, SD is seeking a detail-oriented Bookkeeper-Customer Service professional to join our team. This role blends financial record-keeping with frontline customer interactions to support daily operations and ensure accurate fuel and retail inventories.

You will reconcile accounts, assist customers, manage inventory updates, handle phone routing, and use bookkeeping software and office apps with precision.

Qualifications

• Experience as a bookkeeper or in a financial role.
• Strong customer service skills to greet and assist customers.
• Familiarity with inventory management processes.
• Experience with account reconciliation and financial record maintenance.

Responsibilities

• Perform regular reconciliation of accounts to ensure accuracy.
• Greet and assist customers in a professional and courteous manner.
• Manage inventory tracking and updates related to fuel products and other items.
• Handle phone routing efficiently, directing calls to appropriate personnel.
• Utilize general computer knowledge to operate bookkeeping software and other office applications.
• Provide knowledgeable support regarding purchases to customers.
• Assist with other administrative tasks as needed to support daily operations.

Skills

Bookkeeping

Customer service

Inventory management

Account reconciliation

Computer literacy

Fuel knowledge

Communication

Phone routing

Tools

Bookkeeping software

Office applications

Inventory system

Job description

We are seeking a detail-oriented and customer-focused Bookkeeper-Customer Service professional to join our team. This role combines financial record-keeping with front-line customer interaction, ensuring smooth daily operations and excellent service. The ideal candidate will have strong bookkeeping skills, a friendly demeanor for greeting customers, and the ability to manage inventory and reconcile accounts accurately.

Key Responsibilities

• Perform regular reconciliation of accounts to ensure accuracy.
• Greet and assist customers in a professional and courteous manner.
• Manage inventory tracking and updates related to fuel products and other items.
• Handle phone routing efficiently, directing calls to appropriate personnel.
• Utilize general computer knowledge to operate bookkeeping software and other office applications.
• Provide knowledgeable support regarding purchases to customers.
• Assist with other administrative tasks as needed to support daily operations.

Required Skills and Qualifications

• Proven experience as a bookkeeper or in a similar financial role.
• Strong customer service skills with the ability to greet and assist customers effectively.
• Familiarity with inventory management processes.
• Experience with account reconciliation and financial record maintenance.
• General computer proficiency, including familiarity with bookkeeping software and office applications.
• Knowledge of fuel products and related industry terminology is highly desirable.
• Excellent communication skills, both verbal and written.
• Ability to manage phone routing and handle multiple tasks efficiently.

This position typically operates in an office and customer-facing environment, requiring interaction with customers, vendors, and team members. Attention to detail and a proactive approach to problem-solving are essential.