Booking Support

Remotetravelcareers; Seattle (WA); Remote; USD 20,664 - 34,440; Full time

Job summary

A remote travel service company is seeking a Booking Support representative to assist customers with travel reservations from home. Responsibilities include helping with bookings, providing support via phone, email, and chat, and answering customer inquiries. Strong communication skills and comfort with online booking systems are necessary, though prior experience in customer service is a plus. This position offers flexible hours and the option to work either full-time or part-time.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems.
• Ability to stay organized and focus on details.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers.

Skills

Strong communication skills

Customer service skills

Organizational skills

Familiarity with online booking systems

Patience and friendliness

Job description

Overview

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You’ll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time