Booking Support

Remotetravelcareers; Portland (OR); Remote; USD 30,000 - 45,000; Full time

Job summary

A remote travel support company is looking for a remote Booking Support representative to assist customers with travel reservations and changes. This role involves helping clients with booking details, answering questions, and providing support through various channels. Candidates should have strong communication skills, attention to detail, and a friendly demeanor. Previous experience in customer service is a plus. This position offers flexibility with full-time or part-time options.

Qualifications

• Strong communication and customer service skills are essential.
• Familiarity with computers and online booking systems is necessary.
• Organizational skills and attention to detail are crucial.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication

Customer service skills

Detail-oriented

Job description

Overview

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You’ll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time