Booking Support

Remotetravelcareers; Kansas City (MO); À distance; USD 35 000 - 50 000; Plein temps

Résumé du poste

A remote travel services company is seeking a Booking Support representative to assist customers with travel reservations from home. You will help with flight, hotel, and transportation bookings, provide support via phone and email, and answer customer questions. Strong communication and customer service skills are essential. This position offers both full-time and part-time options, catering to those looking for flexible work arrangements.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service is a plus.

Responsabilités

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel tasks.

Connaissances

Strong communication

Customer service

Computer proficiency

Organizational skills

Detail-oriented

Friendly and helpful demeanor

Description du poste

Overview

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You’ll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time