Booking Home Account Manager - NORAM

Dev; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus potential

Stock options

Relocation support

Job summary

Booking.com invites a Booking Home Account Manager to drive growth for NORAM Vacation Rental Partners. You will own the partner relationship, analyze performance, and collaborate with internal teams to expand partnerships and onboarding initiatives.

You’ll report to the Booking Home Senior Account Manager and may travel up to 50% to meet partners and lead events. Strong communication and data interpretation are essential for success in this role.

Qualifications

• 2–3 years of relevant business development and acquisition experience.
• Minimum 12 months in current role for internal employees.
• Experience in large-scale engagement of new partners highly preferred.
• In-depth knowledge of the online travel industry and vacation rental segment.
• Fluent English in speaking and writing.
• Ability to travel up to 50% based on business needs.

Responsibilities

• Support Booking.com’s strategy for Vacation Rental Partners availability and supply in NORAM.
• Support Account Managers within local offices.
• Analyze Vacation Rental accounts at global, regional, and local levels.
• Initiate initiatives and present innovations to increase performance during onboarding.
• Translate partners’ challenges into opportunities for change.
• Organize events and webinars for Vacation Rental Partners to educate and engage.
• Monitor internal projects and serve as main contact between Booking.com B.V. and the account.

Skills

Account management

Partnership development

Data analysis

English fluency

Networking

Job description

This role may be based in either our New York or Boston offices.

Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and potential partnerships? If your answer is “yes”, you might have what it takes to be the next Booking Home Account Manager!

We are looking for a Booking Home Account Manager to help accelerate growth within the homes and apartment business for North America. You will also be responsible for the overall satisfaction of Vacation Rental Partners (Booking Home Partners, “BH partners”) in the NORAM Region. You will report to the Booking Home Senior Account Manager, based in one of the above o. You will work closely with other Booking Home Partner Managers, local teams, and departments in our offices worldwide.

B.responsible

• Support Booking.com’s strategy for Vacation Rental Partners availability and supply within the NORAM region while facilitating new partnerships of Vacation Rental Partners within the NORAM region;
• Support Account Managers within the local offices;
• Analyze Vacation Rental accounts on global, regional, and local level;
• Initiate initiatives and present our innovations with accounts to increase performance through the onboarding process;
• Be able to translate partners’ challenges into opportunities for change;
• Organize events and webinars for Vacation Rental Partners to educate them and increase their engagement;
• Monitor internal projects by being the main contact person between Booking.com B.V. and the account.
• Required 2-3 years of relevant business development and acquisition experience, and/or B.Home experience;
• Minimum of 12 months in current role for internal employees;
• Experience in large-scale engagement of new partners strongly preferred;
• In-depth knowledge of the online travel industry;
• Strong knowledge of the Vacation Rental segment;
• Fluent English speaker and writer;
• Ability to demonstrate strong networking skills in order to connect with different internal and external stakeholders;
• Ability to adjust communication style depending on the stakeholder;
• Ability to read and interpret multiple data sources in order to define short, medium, and long-term goals;
• Ability to plan and prioritize workload in line with business needs;
• Ability to think about new opportunities - entrepreneurship;
• Ability to work in a team, and able to challenge other team members with an open communication style.
• Availability to travel up to 50% if necessary based on business needs;
• University background in hospitality or travel is preferred;
• You already have a work permit to work in the United States of America.

B.offered

We are a performance-based company that offers career advancement and lucrative compensation, including bonus and stock potential. We also offer what is called the “Booking Deal” with competitive benefits. Relocation support may be provided.