Booking Agent

Remotetravelcareers; Salt Lake City (UT); Remote; USD 35,000 - 52,000; Full time

Job summary

Remotetravelcareers seeks a remote Booking Agent to help customers book and manage travel reservations online. You will provide excellent service, confirm details, and assist clients with any booking questions—through phone, email, or chat.

This role offers flexible hours as a remote position, with responsibilities including updating reservations and guiding customers to suitable options.

Qualifications

• Excellent written and verbal communication.
• Experience with online booking systems preferred but not required.
• Strong attention to detail and ability to work independently.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication

Customer Service

Computer Literacy

Organization

Patience

Tools

Online Booking Systems

Job description

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time