Booking Agent

Remotetravelcareers; Columbus (OH); Remote; USD 36,000 - 52,000; Full time

Job summary

Remotetravelcareers is hiring a remote Booking Agent to help customers book and manage travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

In this role you will assist customers with flights, hotels, and transportation, respond via phone, email, or chat, and keep reservations accurate. A friendly, patient demeanor and basic computer skills are essential; hospitality experience is a plus but not required.

Qualifications

• Strong customer service and communication skills.
• Proficient with computers and online booking systems.
• Excellent organization and attention to detail.
• Friendly, patient demeanor with customers.
• Experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Customer service

Communication

Computer skills

Attention to detail

Organization

Job description

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time