Book Retail Growth & Merchandising Leader

Ingram Content Group; La Vergne (TN); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

401K match

Tuition reimbursement

Wellness program

Job summary

Ingram Content Group in La Vergne, TN seeks a Specialty Retail Manager to drive sales and product merchandising for retailers. You will manage relationships with publishers, customers and internal teams, analyze trends, and develop opportunities to increase profitability.

This role partners with Retail Sales and Product teams to plan seasonal promotions, oversee inventory strategies, and coordinate shipments, returns, and order accuracy across our book distribution network.

Qualifications

• Bachelor's degree or year-for-year experience.
• 4 years progressive experience in Sales, Inventory Management, Project Management, or Marketing.
• 1 year previous intermediate to advanced experience in Excel creating spreadsheets to include formulas, data manipulation, charts/graphs and V look-ups.

Responsibilities

• Manages relationships with publishers, customers and internal Ingram departments.
• Analyzes customer sales and book industry trends by category to understand the product needs of customers.
• Identifies product opportunities that drive profitable business for the customers and Ingram.
• Works with suppliers to develop or improve product offerings for customers.
• Creates and provides analysis and advice to both customers and suppliers to drive the business in a profitable direction.
• Works with suppliers to create pre-packs, promotions, and marketing materials using customer marketing vehicles.
• Negotiates, manages and monitors exceptional terms of sale (TOS) for title-specific business.
• Formulates sales forecasts and determines initial buy quantities, appropriate sales timing, and seasonality.
• Determines title allocations for customers, including initial orders, replenishment, test titles, author signings and new store openings with the focus to maximize sales and sell through.
• Assists in resolving issues related to ordering and shipment of titles.
• Drives service level investigations and improvements to include working collaboratively with Operations, DCs, IT, Ingram Transportation, customer's HQ, and customer's stores.
• Communicates shipment issues such as arrival times, PO problems, and refused shipments, as well as respective solutions for each issue, to customers.
• Understands supply chain requirements for customers and aids in developing solutions to shipping issues.
• Works with Management to identify opportunities and requests necessary system changes or reports that will ensure orders/titles are received, processed, and shipped on a timely basis.
• Analyzes sales trends at category, sku and customer level.
• Communicates regularly with Customers and internal departments about how sales and returns are tracking and the reasons for those trends.
• Creates key sales reports and analyses and distributes to relevant parties.
• Works with the Manager, Specialty Retail to develop and monitor profitable relations and prepare seasonal business reviews.
• Assists in the development of yearly sales and inventory plans based on historical performance, forecasts, planned changes in management and strategy, and overall corporate direction for category groups.
• Supports retail segment sales through merchandising and promotional activity.
• Partners with Retail Sales and Product teams to develop and plan seasonally appropriate merchandise promotions and identify key item drivers.

Skills

Sales experience

Inventory management

Project management

Data analysis

Education

Bachelor's degree or equivalent experience

Tools

Excel

Job description

Ingram Content Group in La Vergne, TN seeks a Specialty Retail Manager to drive sales and product merchandising for retailers. You will manage relationships with publishers, customers and internal teams, analyze trends, and develop opportunities to increase profitability.

This role partners with Retail Sales and Product teams to plan seasonal promotions, oversee inventory strategies, and coordinate shipments, returns, and order accuracy across our book distribution network.