Book Publishing Fulfillment Manager — Flexible Hours

Simon & Schuster; Jackson (TN); On-site; USD 75,000 - 85,000; Full time

Job summary

Simon & Schuster US is seeking a Receiving Manager to oversee day-to-day distribution center operations, including inbound receiving, put-away, inventory control, order fulfillment, shipping, and returns processing. This role leads frontline supervisors and staff, driving continuous improvement and ensuring SLAs are met.

The position emphasizes leadership, Lean/Six Sigma principles, and collaboration with IT and Supply Chain teams to optimize WMS and reporting tools; requires a Bachelor’s in

Qualifications

• Bachelor’s degree in Operations Management, Supply Chain, Logistics, or related field, or equivalent experience.
• 5+ years of distribution center or warehouse operations experience, with at least 2 years in a management role.
• Experience managing high-volume fulfillment operations, preferably in publishing, media, or consumer products.
• Strong people leadership and team-building skills.
• Proficiency with warehouse management systems (WMS) and operational reporting.
• Ability to work flexible hours, including peak seasons, evenings, or weekends as needed

Responsibilities

• Manage daily warehouse and fulfillment operations, including inbound receiving, put-away, inventory control, order fulfillment, shipping, and returns processing
• Ensure operational readiness to support new title releases, seasonal surges, and promotional campaigns
• Monitor productivity, throughput, and accuracy to meet service level agreements (SLAs)
• Lead, coach, and develop supervisors and hourly staff in a fast-paced distribution environment
• Oversee staffing plans, scheduling, training, and performance management
• Promote a culture of accountability, engagement, and continuous improvement
• Identify and implement process improvements to increase efficiency, reduce errors, and control costs
• Leverage Lean, Six Sigma, or similar methodologies where applicable
• Partner with IT and Supply Chain teams to optimize warehouse management systems (WMS) and reporting tools
• Ensure accurate inventory management, cycle counts, and reconciliation
• Minimize shrink, damages, and mis‑shipments
• Maintain high standards for order accuracy and product quality
• Ensure compliance with all safety regulations, company policies, and labor standards
• Lead safety initiatives and training to maintain a safe working environment
• Support audits and ensure adherence to internal controls
• Collaborate with Publishing Operations, Sales, Customer Service, and Transportation teams to resolve issues and improve service
• Communicate operational performance, risks, and improvement plans to leadership

Skills

People leadership

WMS proficiency

Operational reporting

High-volume fulfillment

Flexible hours

Education

Bachelor’s degree in Operations Management, Supply Chain, Logistics, or related field

Job description

Simon & Schuster US is seeking a Receiving Manager to oversee day-to-day distribution center operations, including inbound receiving, put-away, inventory control, order fulfillment, shipping, and returns processing. This role leads frontline supervisors and staff, driving continuous improvement and ensuring SLAs are met.

The position emphasizes leadership, Lean/Six Sigma principles, and collaboration with IT and Supply Chain teams to optimize WMS and reporting tools; requires a Bachelor’s in