Bonus-Eligible Retail Store Leader

Goodwill of Central & Northern Arizona; Phoenix (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K

Life Insurance

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central & Northern Arizona is seeking a Store Manager to lead a busy thrift store in Phoenix, AZ. You will drive daily operations, supervise the Assistant Store Manager, Production Team, and Donation Attendants, and ensure excellent donor and customer service.

You will develop and execute plans to hit income, revenue and production goals, manage payroll and expenses, and build a high-performing team while embodying Goodwill values.

Qualifications

• High School Diploma or equivalent.
• Two years’ work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver’s license and clean MVR.
• Ability to pass a background check.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Transfers to different stores as needed to maximize area performance.

Skills

Retail Management

Customer Service

Budgeting

Team Leadership

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central & Northern Arizona is seeking a Store Manager to lead a busy thrift store in Phoenix, AZ. You will drive daily operations, supervise the Assistant Store Manager, Production Team, and Donation Attendants, and ensure excellent donor and customer service.

You will develop and execute plans to hit income, revenue and production goals, manage payroll and expenses, and build a high-performing team while embodying Goodwill values.