Bone Health Regional Reimbursement Senior Manager

Amgen; Columbia (SC); On-site; USD 130,000 - 190,000; Full time

Job summary

Amgen is seeking a Senior Manager, Field Reimbursement to lead a regional team and drive reimbursement strategies that enable access to Amgen medicines in the Bone Health portfolio across parts of the Southeast U.S. The role helps translate national priorities into regional plans, coaches the team, and collaborates with payers and accounts to optimize patient access.

The successful candidate will develop capability, monitor KPIs, and ensure compliant, high‑quality access experiences for

Responsibilities

• Lead, coach, develop, and retain a high-performing team of Field Reimbursement Managers through clear expectations, regular coaching, field observations, meaningful feedback, performance management, and intentional development planning.
• Build and sustain a strong team culture grounded in accountability, collaboration, inclusion, trust, and positive momentum; recognize strong performance, address challenges constructively, and reinforce Amgen Values and expected leadership behaviors.
• Establish clear performance expectations and hold the team accountable for achieving defined field KPIs, service-level expectations, customer engagement measures, and business objectives.
• Meet established Sr. Manager field-time and coaching expectations and ensure appropriate field presence across the region to observe customer engagement, coach FRMs in real time, assess market dynamics.
• Ensure the team consistently delivers excellence in the access experience through strong reimbursement expertise, responsive customer engagement, effective issue resolution, and compliant execution.
• Develop and execute regional strategies that translate national access priorities into actionable territory and account plans, using payer, account, market, competitive, channel, and performance insights to proactively identify access barriers and opportunities.
• Coach FRMs to apply account management principles, analytical reasoning, and fact-based decision making to prioritize accounts and resources, develop account-specific access strategies, and adapt execution based on performance and market insights.
• Maintain strong expertise across both Specialty Pharmacy and Buy & Bill reimbursement and ensure team capability to navigate dual-benefit product model.
• Monitor payer dynamics, reimbursement policy, competitive landscape, channel trends, reimbursement economics, and evolving stakeholder practices; translate insights into regional strategy and team execution.

Job description

Amgen is seeking a Senior Manager, Field Reimbursement to lead a regional team and drive reimbursement strategies that enable access to Amgen medicines in the Bone Health portfolio across parts of the Southeast U.S. The role helps translate national priorities into regional plans, coaches the team, and collaborates with payers and accounts to optimize patient access.

The successful candidate will develop capability, monitor KPIs, and ensure compliant, high‑quality access experiences for