BOH Shift Lead: Lead Kitchen Quality & Team Growth

Chick-fil-A; Sharpsburg (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Chick-fil-A is seeking a Back of House Shift Lead to provide leadership and operational oversight during shifts, ensuring high standards in food quality, safety, and kitchen efficiency. The role supports directors and teammates while promoting consistent execution and a positive work environment.

The candidate will lead with strong communication and a growth mindset in leadership, contributing to operational excellence and team development within a Chick-fil-A restaurant.

Qualifications

• Experience leading kitchen teams and delivering operational excellence.
• Strong communication and interpersonal skills for coaching and mentoring.
• Demonstrated ability to enforce food safety, cleanliness and efficiency standards.

Responsibilities

• Oversee kitchen operations during a shift to ensure quality, accuracy and speed.
• Supervise team members to maintain food safety, cleanliness and standards.
• Resolve operational and performance issues and lead by example.
• Make real-time decisions based on policies and needs.
• Maintain checklists and shift leadership tools for smooth operations.
• Delegate and supervise cleaning schedules to keep a safe, organized kitchen.

Skills

Leadership

Communication

Team coaching

People management

Job description

Chick-fil-A is seeking a Back of House Shift Lead to provide leadership and operational oversight during shifts, ensuring high standards in food quality, safety, and kitchen efficiency. The role supports directors and teammates while promoting consistent execution and a positive work environment.

The candidate will lead with strong communication and a growth mindset in leadership, contributing to operational excellence and team development within a Chick-fil-A restaurant.