BOH Shift Lead

Union Square Hospitality Group; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

Paid time off

Dining discount

Job summary

Union Square Hospitality Group is seeking a BOH Shift Lead at Revel & Rye and Broadway Lounge near Times Square. You will guide and support the Porter team, ensure tasks are completed, and uphold DOH standards while delivering exceptional service in a fast-paced environment under the leadership of BOH management.

You’ll lead opening/closing duties, maintain kitchen cleanliness, and support the hospitality team during shifts or emergencies, contributing to a welcoming, enlightened hospitality

Qualifications

• Experience in a kitchen support position within a similar environment.
• Expert knowledge of DOH Standards.
• Ability to walk or stand for long periods; AM/PM shifts.
• English and Spanish fluency preferred, but not required.

Responsibilities

• Lead Porter staff, ensuring all operational tasks get completed, and guests are given best-in-class service when the manager is absent.
• Uphold excellent maintenance and cleanliness of the kitchen at all times up to DOH Standards.
• Consistently support a culture of Enlightened Hospitality.
• Support the Hospitality team whenever needed and respond to emergencies with good judgement.
• Cultivate regulars and strengthen the Revel and Rye community.

Skills

Kitchen support experience

DOH standards knowledge

Stamina

English & Spanish

Job description

Marriott
1535 Broadway
New York, NY 10036, USA

Description

Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square, with the NY Marriott Marquis. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City.

Who you are:

The BOH Shift Lead works closely with the BOH leadership at Revel and Rye and Broadway Lounge to ensure that we offer a consistently phenomenal service, food, and beverage program. The goal of this role is to guide and support the Porter team with their daily tasks and ensure the completion of those tasks.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Conduct pre shift meeting with the Porter staff, assign positions, and address goals for the day
• Perform and hold staff accountable to opening and closing checklist duties
• Lead Porter staff, ensuring all operational tasks get completed, and guests are given best-in-class service when the manager is absent
• Uphold excellent maintenance and cleanliness of the kitchen at all times up to DOH Standards
• Ensure excellent service & hospitality is provided for all guests, community, vendors, and investors
• Continuously provide support to all service staff and actively participate in the cycle of service, as needed
• Support the Hospitality team whenever needed (i.e., callouts, catering, etc.) and respond to emergencies, using good judgement when there are incidents in the restaurant
• Cultivate regulars and continue to find ways to strengthen the Revel and Rye community

What we need from you:

• Experience in a kitchen support position within a similar environment
• Must have expert knowledge of DOH Standards
• Ability to walk or stand for long periods of time
• Ability to work AM (7:00 am - 3:30pm) or PM shifts (6:00 pm – 2:30 am)
• English and Spanish fluency preferred, but not required

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a BOH Shift Lead, you’ll enjoy:

• Competitive pay: Hourly rate of $25 - $28/hour
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships
• Center the salt shaker with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter. The road to success is paved with mistakes well-handled
• Bring a charitable assumption and err on the side of generosity
• Leave our campsite better than we found it; always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

*The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Join the team at Revel and Rye & Broadway Lounge!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.