Body Shop Estimator - Glendora, California, United States

Toyota Of Glendora; Glendora (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Training

Competitive pay

Benefits

Job summary

Toyota Of Glendora is seeking a Body Shop Estimator to greet customers and accurately assess repair needs, coordinating with insurance and technicians. You will manage estimates, parts ordering, and customer updates through the repair process from start to finish.

Ideal candidates bring body shop experience or estimator experience plus strong communication and organization. We offer training, competitive compensation, and comprehensive benefits in a supportive automotive environment.

Qualifications

• Body Shop experience preferred; estimator experience a plus.
• Valid driver’s license.
• Excellent phone and people skills.
• Organizational skills and basic computer/office skills.

Responsibilities

• Schedules appointments with customer.
• Works with customer and Body Shop Technician to identify required repair work.
• Offers additional services and repairs.
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Dispatches and maintains an organized workload.
• Enters itemized estimate on repair order and explains estimate to customer.
• Keeps customer informed and updated throughout the repairs.
• Maintains Customer Satisfaction score at or above designated standards.
• Must be familiar with and able to adhere to various insurance guidelines.

Job description

Body Shop Estimator

Greet customers and quickly assess their needs understanding the difficulty of their situation.

Customer service is a top priority; it’s our job to turn that difficult situation around.

Work with customer to complete an accurate estimate according to appropriate Insurance Company.

The estimator follows the job through the entire process from initial greeting and handling all insurance related communications, overseeing parts ordering, keeps customer updated through the process and quality controls the vehicle through repairs to the final delivery.

Body Shop Estimator - Job Responsibilities:

• Schedules appointments with customer
• Works with customer and Body Shop Technician to identify required repair work
• Offers additional services and repairs
• Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
• Dispatches and maintains an organized workload
• Enters itemized estimate on repair order and explains estimate to customer
• Keeps customer informed and updated throughout the repairs
• Maintains Customer Satisfaction score at or above designated standards
• Must be familiar with and able to adhere to various insurance guidelines
• Other duties may be assigned

Body Shop Estimator - Requirements:

• Will train the right person!
• Body Shop experience is preferred
• Estimator experience is a plus
• Income level is competitive and based on experience
• Valid Driver’s license
• Positive attitude and attention to detail
• Organizational skills, basic computer and office skills
• Must have excellent phone and people skills

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.