Bodyshop Advisor

Allscreens Nationwide Ltd; Andover (MN); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Health care cash plan

Staff purchase discounts

Shift 8:00–17:00, Mon–Fri

Lifestyle discounts (shopping, dining,

Job summary

A reputable automotive accident repair centre in the Andover region is seeking a skilled Bodyshop Advisor to join the team. This role offers a clear path for career advancement within a well-regarded organisation and requires delivering excellent customer care.

Benefits include full manufacturer-accredited training, a health care cash plan for you and your family, generous holiday allowance, staff discounts and access to lifestyle discounts. Working hours are 8:00am to 5:00pm, Monday to Friday.

Qualifications

• Strong experience in a customer-focused position in the automotive industry.
• Excellent organisational and communication skills.
• It literacy to handle administration and scheduling systems.
• A proactive, friendly attitude focused on outstanding customer service.
• Ability to work well in a team while maintaining high professionalism.

Responsibilities

• Welcoming customers professionally as part of the Bodyshop Advisor role.
• Booking vehicles for accident and cosmetic repairs with efficient scheduling.
• Liaising with the Bodyshop Manager to track progress and update customers.
• Delivering exceptional customer service including arranging onward travel and handovers.
• Maintaining relationships with customers and promoting services.
• Updating product knowledge through manufacturer training and promotions.
• Managing administrative tasks and keeping the workshop tidy.

Skills

Customer service (auto)

Organizational skills

IT literacy

Teamwork

Job description

Our client, a reputable automotive accident repair centre in the Andover region, is seeking a highly skilled and professional Bodyshop Advisor to join their team. This is a fantastic opportunity for an experienced individual to advance their career in a well-regarded organisation. The Bodyshop Advisor position offers a challenging and rewarding environment for those passionate about delivering excellent customer care.

• Starting salary between £30-34,000+ per annum pending experience and current earnings
• 30 days annual holiday allowance, including bank holidays
• Full manufacturer-accredited training and continuous professional development
• Health care cash plan for you and your family
• Staff purchase discounts on various products and services
• Access to discounts for shopping, dining out, and gym memberships
• Working hours from 8:00am to 5:00pm, Monday to Friday

Duties:

• - Welcoming customers professionally as part of the responsibilities of the Bodyshop Advisor position
• - Booking vehicles for accident and cosmetic repairs, ensuring efficient scheduling
• - Liaising with the Bodyshop Manager to track vehicle progress, providing regular updates
• - Delivering exceptional customer service, including arranging onward travel and vehicle handovers, performing duties
• - Building and maintaining ongoing relationships with customers in the capacity
• - Updating product knowledge through manufacturer-led training and promoting relevant services
• - Managing administrative tasks and maintaining a tidy workshop environment

Requirements:

• - Strong experience in a customer-focused position in the automotive industry, preferably within accident or body shop repair environments
• - Excellent organisational and communication skills essential for a Bodyshop Advisor
• - IT literacy with the ability to handle administration and scheduling systems effectively
• - A proactive, friendly attitude dedicated to providing outstanding customer service as a Bodyshop Advisor
• - Ability to work effectively within a team while maintaining high standards of professionalism