Body Shop Receptionist

Lithia Driveway; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join the Priority Ford Body Shop in Norfolk as a full-time receptionist. You will set the tone for customer interactions, manage service calendars, and assist with documentation. We seek a friendly and organized individual with excellent communication skills and a customer-focused attitude. Enjoy competitive pay and industry-leading benefits while working in a fast-paced environment.

Benefits

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Qualifications

• Previous experience in a receptionist or customer service role (automotive a plus!).
• Dependability and punctuality.
• Positive attitude and professional appearance.

Responsibilities

• Greet customers and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls.
• Schedule appointments and maintain service calendars.

Skills

Communication

Multitasking

Customer Service

Education

High School graduate or equivalent

Tools

Microsoft Office

Scheduling systems

Job description

Dealership:

L0577 Priority Ford Norfolk

Front & Center: Join Priority Ford Body Shop as Our Receptionist!

Location: Norfolk, VA

Department: Body Shop

Position: Full-Time Receptionist

About the Role:

Priority Ford Body Shop in Norfolk is looking for a friendly, organized, and customer-focused individual to be the first point of contact for our body shop. As our receptionist, you’ll set the tone for our customer experience—both in person and on the phone. If you enjoy helping people, staying organized, and working in a fast-paced environment, we want to meet you!

What You’ll Do:

• Greet customers and visitors in a professional and welcoming manner

• Answer and direct incoming phone calls

• Schedule appointments and maintain service calendars

• Assist with intake paperwork and insurance documentation

• Communicate with technicians and advisors to provide status updates

• Maintain a clean and organized front desk area

What We’re Looking For:

• Previous experience in a receptionist or customer service role (automotive a plus!)

• Excellent communication and multitasking skills

• Positive attitude and professional appearance

• Dependability and punctuality

• Basic computer skills (Microsoft Office, scheduling systems)

Why Work for Priority?

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

Apply Today!

Be the friendly face of a trusted name in automotive repair. Submit your resume and join the Priority family at Ford Body Shop in Norfolk!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.