Body Shop Manager – Macon, GA
Benefits
- Career Paths
- Network of 30 Dealerships
- Disability Insurance
- Paid Time Off 2wks 1st year
- Nextran Paid Life Insurance
- Family Centered Values
- Medical and Dependent Care FSA
- 401k Retirement Plan with Match
- Company Paid Holidays
- EAP
- Great Medical
- Dental & Vision Benefits
- Social Responsibility Opportunities
28 Years of Industry Experience Professional Growth
Responsibilities
- Prepare body shop repair estimates in accordance with industry standards
- Monitor performance vs budget on a weekly basis
- Monitor supply inventory and recovery
- Ensure a safe and clean working environment
- Inspect and monitor any potential warranty operations
- Interact with appropriate manufacturer personnel to ensure outstanding customer service and to ensure proper procedures are being followed by dealer personnel
- Recruit hire develop and manage body shop department personnel
- Ensure technicians are certified and necessary training classes are scheduled
- Address complaints and resolve personnel issues in accordance with established Nextran policies
- Interface with customers as necessary to provide the best level of service available and resolve customer disputes
- Ensure that proper procedures are being followed and correct policies are in place to meet customer and company needs
- Monitor daily all open RO status to ensure that all finished repair orders are posted and closed within 72 hours of completion
- Monitor and maintain efficiency and productivity goals
- Performs other duties as assigned
Preferred Candidates
- High School diploma or equivalent; College or Technical training preferred
- 7years of body shop experience or related field preferred3 5 years of supervisory experience
- Strong leadership communication and interpersonal skills
- Proficient with use of accident estimating software; AdjustRite preferred
- Comfortable using email online platforms and standard office software to complete daily tasks
- Strong knowledge and ability to understand financial information as it pertains to dealership operations
- Strong understanding of workplace safety regulations
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Regularly required to sit stand walk use hands to handle or feel reach with hands and arms and talk or hearFrequently required to climb balance stoop kneel crouch or crawlAbility to work on feet standing and walking for prolonged periodsAble to do heavy work for short periods of time handling heavy product in cold or hot and humid conditions inside and outOccasionally will need tolift at least 75 lbs from floor to knuckle on an occasional basislift at least 75 lbs from floor to waist on an occasional basislift at least 40 lbs from floor to shoulder level on an occasional basiscarry at least 75 lbs with two hands for a minimum distance of 5 feet on level surfacepull horizontally with a peak force of 100 lbs with two handspush horizontally with a peak force of 100 lbs with two hands
Nextran Core Hiring Competencies
- Customer Focus Building strong customer relationships and delivering customer centric solutions
- Instills Trust Gaining the confidence and trust of others through honesty integrity and authenticity
- Communicates Effectively Developing and delivering multi mode communications that convey a clear understanding of the unique needs of different audiences
- Action oriented Taking on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm
- Decision quality Making good and timely decisions that keep the organization moving forward