Bodily Injury Claims Unit Lead: Mentoring & Strategy

North American Risk Services (NARS); Kansas; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k

Paid Time Off

Company Holidays

Job summary

North American Risk Services (NARS) is seeking an experienced Claims Manager to lead a team of 5-8 bodily injury claims personnel and manage their caseloads. You will oversee the unit’s metrics, reserves, and file handling across loss facts, coverage, investigations, liability, damages, and medical coordination.

The role requires 7+ years in claims and litigation, supervisory experience, and active adjuster licensure with willingness to obtain additional jurisdiction licenses.

Qualifications

• High School Diploma or equivalent required; 2-year degree or higher preferred.
• 7+ years of overall claims and litigation experience, preferably in commercial auto/trucking BI/PD.
• 2+ years of claims supervisory experience or related field is preferred.
• Claims designation (AIC, ARM, CPCU, SCLA or similar) preferred.
• Active Adjuster’s License with willingness to obtain Florida license or other jurisdictional licensing.

Responsibilities

• Manage a team of 5-8 bodily injury claims personnel and their caseloads.
• Manage the unit’s claim metrics and ensure they are kept current.
• Oversee all aspects of file handling on pending claims: facts of loss, coverage analysis, investigation, negligence/compensability/liability determinations, damage assessment, and coordination of medical care as appropriate.
• Approve and monitor litigation management, settlement negotiations, and appropriate use of vendor table.
• Establish and approve reserves as needed.
• Attend conferences and client meetings, which may include travel.
• Mentor and train adjusters as needed.
• Ensure files assigned to the unit are handled within state statutes, clients’ guidelines, and company’s best practices.
• Assist management with other miscellaneous duties as assigned.

Skills

Team leadership

Claims supervision

BI claims experience

Litigation management

Vendor management

Reserves management

Education

High School Diploma or equivalent

2+ year college degree preferred

Claims designations (AIC, ARM, CPCU, SCLA)

Job description

North American Risk Services (NARS) is seeking an experienced Claims Manager to lead a team of 5-8 bodily injury claims personnel and manage their caseloads. You will oversee the unit’s metrics, reserves, and file handling across loss facts, coverage, investigations, liability, damages, and medical coordination.

The role requires 7+ years in claims and litigation, supervisory experience, and active adjuster licensure with willingness to obtain additional jurisdiction licenses.