Boca Raton Assistant Store Manager

Workstream; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Crumbl Cookies Boca Raton location at 2200 Glades Rd is seeking an experienced Assistant Manager to support the District Manager in directing daily operations and leading a team. The ideal candidate will coach staff, deliver feedback, set goals, and maintain strong communication of business objectives.

Ability to operate in the absence of the General/District Manager is essential. The role emphasizes leadership, morale building, and accountability, with opportunities to participate in training

Qualifications

• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• Ability to deliver constructive criticism.
• Ability to identify weaknesses and provide coaching.
• At least 2 years as Assistant Manager.
• ServeSafe Manager Certification strongly preferred.

Responsibilities

• Labor cost management to balance staffing and profitability.
• Project sales & success metrics; set and track goals.
• Scheduling to ensure coverage and efficiency.
• Inventory management and truck orders.
• Delegate tasks and supervise staff.
• Foster positive relationships and high morale.
• Coach staff with ongoing feedback and development.
• Manage catering orders and community outreach.
• Collaborate with District Manager on strategies.
• Ensure policy adherence and merchandise control.

Skills

Interpersonal communication

Strong problem-solving

Observation skills

Constructive feedback

Coaching staff

Leadership

Job description

This position for Crumbl Cookies Boca Raton location 2200 Glades Rd, Boca Raton, FL, 33431.

Job Description

We are looking for an experienced assistant manager to help the district manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The Assistant Manager must be able to competently perform duties in the absence of the General/District Manager.

To be a successful Assistant Manager, you should eagerly participate in educational and training opportunities. The Assistant Manager must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The Assistant Manager should be firm, but also approachable.

Requirements

• Great interpersonal and communication skills
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• An ability to identify weaknesses and provide coaching where necessary.
• Must have at least 2 years previous experience as Assistant Manager
• ServeSafe Manager Certification Strongly Preferred

Responsibilities

Operational Management

• Manage Labor Costs: Monitor and control labor costs to ensure efficient staffing and maximize profitability without compromising service quality.
• Project Sales & Success Metrics: Analyze sales data to project future sales and set daily, weekly, and monthly performance goals. Track progress and implement strategies to meet or exceed these goals.
• Scheduling: Create and manage staff schedules, ensuring optimal coverage during peak hours while keeping labor costs aligned with sales projections.
• Truck Orders & Inventory Management: Oversee inventory levels, placing and receiving truck orders on time, ensuring that all necessary products and supplies are adequately stocked.

Team Leadership

• Staff Management & Delegation: Delegate daily tasks to team members, ensuring that operations run smoothly and efficiently. Supervise staff to ensure productivity and adherence to company policies.
• Nurturing Positive Relationships: Foster a positive work environment by building strong relationships with staff, motivating them, and maintaining high team morale.
• Training & Development: Coach team members, providing ongoing feedback and support, while setting a good example through strong leadership.

Customer Experience & Community Engagement

• Catering Orders: Manage catering orders from start to finish, ensuring smooth operations and exceptional customer service for large-scale orders.
• Community Outreach: Engage in community outreach efforts, identifying opportunities for local partnerships, events, and collaborations to enhance SweetWell's presence and contribute to the community.
• Market Research: Conduct research on competitors and market trends to help identify opportunities for growth, innovation, and enhanced customer experience.

Support District Manager

• Cooperating with the District Manager: Collaborate closely with the District Manager on business strategies, project planning, and staff management to ensure seamless operations.
• Addressing Issues: Proactively address any operational or staff-related issues, ensuring they are resolved in a timely and effective manner.

Compliance & Policy Adherence

• Company Policy Enforcement: Ensure all team members comply with company policies, safety protocols, and operational procedures.
• Merchandise Control: Oversee the management of merchandise, including tracking sales and preventing loss or damage.