BOB- Special Projects Coordinator

New York City Department of Transportation; New York (NY); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Work From Home Policy

35-hour work week

Job summary

The New York City Department of Transportation, Division of Bridges, seeks a Special Projects Coordinator to support the Assistant Commissioner in developing and managing special projects, strategic initiatives, and operational improvements.

You will work with executives, managers, and external partners to define objectives, track milestones, and deliver effective solutions for agency operations and revenue opportunities.

Qualifications

• Master's degree with three years of relevant professional experience or a bachelor's with five years and managerial experience.
• Experience handling capital projects, urban planning, or economic development is preferred.
• Strong ability to lead cross-unit initiatives and coordinate stakeholders.

Responsibilities

• Plan, coordinate, manage, and implement special projects from initiation to delivery with timelines and milestones.
• Coordinate activities across Procurement, Expense, Truck Permits and Capital Finance Units.
• Prepare reports, dashboards, and briefings for executives; track progress and resolve issues.
• Identify stakeholders, engage subject matter experts, and ensure alignment across teams.

Skills

Project management

Analytical thinking

Stakeholder coordination

Written communication

Verbal communication

Education

Master's degree in business/public administration/urban planning/economics or related field

Three years of professional experience in business promotion or related areas

Tools

Microsoft Office

CRM systems

Dashboards (data visualization)

Job description

Civil Service Title- Administrative Business Promotion Coordinator N/M

The maximum salary offered for this position is $110,000. Salary is Non-Negotiable.

The New York City Department of Transportation, Division of Bridges is responsible for managing the full life cycle of over 800 bridges and tunnels and over 600 retaining walls, ensuring safety of the public and ensuring mobility for all users. Team members may work on major project designs, oversee construction, oversee maintenance activities, perform engineering reviews and quality assurance tasks on some of the most iconic and complex projects in the City.

The New York City Department of Transportation, Division of Bridges, seeks to hire a Special Projects Coordinator. This position will report directly to the Assistant Commissioner of Finance and Performance Management.

The Special Projects Coordinator will provide analytical, operational, and administrative support to the Assistant Commissioner in the development, implementation, and management of special projects, strategic initiatives, operational improvements, and initiatives related to agency business operations and revenue opportunities. The position will support initiatives from project initiation through implementation and delivery, including defining objectives and work plans, coordinating stakeholders and subject matter experts, tracking deliverables and milestones, identifying and resolving issues, and communicating project status and recommendations to management.

The position will also support coordination among the Procurement, Expense, Truck Permits, and Capital Finance Units, helping ensure that efforts, operations, process improvements, systems, and deliverables are effectively aligned across teams. The position will work closely with executives, managers, technical staff, subject matter experts, City agencies, consultants, vendors, and other stakeholders to advance initiatives, evaluate opportunities, develop solutions, and support Division-wide priorities.

The position requires strong organizational, analytical, project management, coordination, written, and verbal communication skills, as well as the ability to manage multiple priorities independently. The successful candidate will demonstrate initiative and sound judgment, with the ability to identify and engage appropriate subject matter experts and stakeholders and work effectively across organizational units to move projects and initiatives forward. Knowledge or experience in project management, business operations, business analysis, data analytics, process improvement, strategic planning, or data-informed decision-making is preferred.

Responsibilities

• Plan, coordinate, manage, and implement special projects, strategic initiatives, and operational priorities from initiation through delivery, including developing work plans, timelines, milestones, deliverables, and tracking mechanisms;
• Coordinate cross-unit projects and initiatives involving the Procurement, Expense, Truck Permits, and Capital Finance Units, including coordinating activities, identifying interdependencies, and aligning objectives and deliverables;
• Collaborate with project sponsors, managers, staff, subject matter experts, and other stakeholders to define objectives, requirements, responsibilities, and expected outcomes, facilitate communication, and advance projects and resolve issues;
• Identify and engage appropriate internal and external stakeholders, subject matter experts, vendors, consultants, and other partners to support project development, analysis, decision-making, and implementation;
• Identify, evaluate, and advance initiatives that improve business operations, service delivery, efficiency, resource utilization, and revenue opportunities, including new programs, services, partnerships, processes, and other business initiatives;
• Conduct research and business analysis of operational, financial, procurement, project, industry, and performance information to identify trends, gaps, risks, opportunities, and areas for improvement, and develop recommendations and implementation strategies;
• Prepare reports, presentations, briefings, dashboards, business cases, recommendations, agendas, and other materials to support executive and project meetings, decision-making, and communication of project status and findings; coordinate meetings and working sessions, document decisions and action items, and follow up on outstanding matters;
• Monitor project progress, deliverables, dependencies, risks, issues, and deadlines; maintain project trackers, dashboards, and other management tools; and identify matters requiring management attention or escalation;
• Perform other related duties and special assignments as required.

Work Location

55 WATER ST, MANHATTAN, 10041

Hours

8:00AM - 4:00PM/Monday - Friday

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Other reasons you should work for us

Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. additional health, fitness, and financial benefits may be available based on the positions associated union/benefit fund. a public sector defined benefit pension plan with steady monthly payments in retirement. College savings plan Commuter Benefits (Pre-Tax) a tax-deferred savings program and access to robust Wellness Programs that offer resources and opportunities you can enjoy as a City employee Work From Home Policy. Depending on your position, you may be able to work up to two days during the week from home. 35-hour base work week. Able to contribute to making NYCs 4 East River Bridges Brooklyn, Manhattan, Williamsburg and Queensboro and other bridge infrastructures safer for pedestrians and motorists.

Minimum Qualifications

• A master's degree from an accredited college or university with a major in business administration, public administration, urban planning, economics, urban affairs, marketing research, finance, or political science and three years of satisfactory full-time professional experience handling business promotion related to capital projects, urban planning, economic development, or financial development at least two years of which must have been in a managerial or executive capacity; or
• A baccalaureate degree from an accredited college or university and five years of satisfactory full-time professional experience as described in '1' above, including two years of managerial or executive experience described in '1' above; or
• A satisfactory combination of education and/or experience equivalent to '1' or '2' above. Thirty (30) graduate semester credits from an accredited college or university will be considered equivalent to one year of the required experience. However, all candidates must have two years of managerial or executive experience as described in '1' above and a four-year high school diploma or its educational equivalent.

Experience in a managerial capacity must include, but is not limited to, responsibilities such as: strategic planning for an office/division; creating and implementing policies; setting standards and best practices defining and documenting project scope; root cause analysis with recommendations; collaborating with other managers and executives to define future state of a program; and/or forecasting.

Experience in an executive capacity must include, but is not limited to, responsibilities such as managing multiple bureaus, areas and/or divisions; formulating the organizational strategy/governance; formulating the organization's architectural strategy; developing, setting and enforcing the organization's policies; developing partnerships; and/or developing the organization's budget, cost savings, and revenue generation.

Preferred Skills

Demonstrated experience coordinating projects, programs, initiatives, or activities from planning through implementation and delivery, with the ability to manage multiple priorities, establish timelines, track deliverables, and meet deadlines

Demonstrated ability to coordinate complex projects involving multiple teams, organizational units, agencies, vendors, consultants, or other stakeholders, and effectively engage subject matter experts as needed

Excellent written and verbal communication skills, with the ability to prepare clear reports, presentations, briefings, recommendations, and other materials for management and stakeholders

Strong analytical, problem-solving, and business skills, with the ability to evaluate information, identify trends, risks, and opportunities, and support data-informed decision-making and business improvements

Experience supporting the development and implementation of new processes, programs, systems, services, or other initiatives

Experience with business analysis, reporting, data visualization, CRM systems, or other tools used to organize, analyze, and communicate information

Demonstrated initiative, sound judgment, attention to detail, and ability to work independently while effectively coordinating with technical and non-technical staff

Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, and experience with project management, financial, procurement, CRM, database, or other work management systems.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.