Boarding Manager

AmeriVet Veterinary Partners; Town of Lodi (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Student loan assistance

Health, dental, vision, life, and 529

Generous paid time off

Job summary

Lodi Veterinary Care, part of AmeriVet Veterinary Partners, is seeking a passionate Boarding Manager to lead our kennel and daycare team, oversee daily operations, and uphold safety, cleanliness, and excellent customer service in a busy facility in Town of Lodi, Wisconsin.

You will supervise staff, manage schedules, coordinate medical care when needed, handle inquiries, and ensure strong safety and hygiene standards while delivering peace of mind to pet parents.

Qualifications

• Minimum 2 years of experience in a pet boarding, veterinary, or dog daycare facility.
• 1+ years in a supervisory or leadership role
• Excellent communication, conflict resolution, and basic computer proficiency.
• Willing to work flexible hours, including weekends and holidays (peak boarding times).
• Physical ability to stand for long periods and lift up to 50 lbs.

Responsibilities

• Team Leadership: Recruit, train, schedule, and motivate a team of kennel technicians and daycare attendants.
• Operations Management: Oversee daily feeding, medication administration, exercise routines, and facility cleaning schedules.
• Customer Service: Check pets in/out, handle inquiries, resolve customer complaints, and manage booking software.
• Safety & Health: Monitor animal behavior and health, enforce safety protocols, and coordinate medical care if needed.
• Inventory Control: Track and order food, cleaning solutions, and facility supplies within budget.

Skills

Communication

Conflict resolution

Computer skills

Team leadership

Flexible hours

Job description

At Lodi Veterinary Care, we provide a safe, fun, and loving home-away-from-home for pets. We pride ourselves on top-tier animal care, cleanliness, and exceptional customer service. We are looking for a passionate, organized, and energetic Boarding Manager to lead our team and oversee daily operations.

The Boarding Manager handles the daily operations of our pet boarding and daycare facility. You will lead a team of animal caretakers, ensure the highest safety and hygiene standards, and interact directly with pet parents to deliver peace of mind.

Key Responsibilities

• Team Leadership: Recruit, train, schedule, and motivate a team of kennel technicians and daycare attendants.
• Operations Management: Oversee daily feeding, medication administration, exercise routines, and facility cleaning schedules.
• Customer Service: Check pets in/out, handle inquiries, resolve customer complaints, and manage booking software.
• Safety & Health: Monitor animal behavior and health, enforce safety protocols, and coordinate medical care if needed.
• Inventory Control: Track and order food, cleaning solutions, and facility supplies within budget.

Qualifications

• Experience: Minimum 2 years of experience in a pet boarding, veterinary, or dog daycare facility.
• Management: 1+ years in a supervisory or leadership role
• Skills: Excellent communication, conflict resolution, and basic computer proficiency.
• Availability: Must be willing to work flexible hours, including weekends and holidays (peak boarding times).
• Physical Ability: Able to stand for long periods and safely lift up to 50 lbs.

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.