BMW/MINI Product Specialist: Elevate Customer Experience

Group 1 Automotive; Annapolis (MD); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Flexible scheduling

Health, Dental, Vision, Life & Disability Insurance

401(k) with company match

Paid Time Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Ongoing training and advancement opportunities

Job summary

Group 1 Automotive, through BMW/MINI of Annapolis, seeks an Automotive Product Specialist to join their team in Annapolis, Maryland. This full-time role involves guiding clients through their automotive journey, from first impressions to delivery and beyond.

Successful candidates will possess strong customer service skills and a positive attitude. The position offers a competitive hourly wage between $23.00 and $26.00, alongside flexible scheduling and comprehensive benefits, including health insurance and a 401(k) plan.

Qualifications

• 1–2+ years in customer service; experience in a dealership is a plus.
• Great communicator who connects easily with people.
• Valid driver's license with a clean record.

Responsibilities

• Be the BMW/MINI expert and know the full lineup, trims, tech, features.
• Guide clients from first look and test drive to delivery.
• Explain services, warranties, and maintenance options clearly.

Skills

Customer service experience

Communication

Client-focused attitude

Education

High school diploma or equivalent

Job description

Group 1 Automotive, through BMW/MINI of Annapolis, seeks an Automotive Product Specialist to join their team in Annapolis, Maryland. This full-time role involves guiding clients through their automotive journey, from first impressions to delivery and beyond.

Successful candidates will possess strong customer service skills and a positive attitude. The position offers a competitive hourly wage between $23.00 and $26.00, alongside flexible scheduling and comprehensive benefits, including health insurance and a 401(k) plan.