BMW Appointment Coordinator / Service Administrator

Tulley Automotive Group; Nashua (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

401(k) plan with dealer contribution

Medical insurance

Dental insurance

Vision insurance

Disability coverage

Life insurance

Employee Assistance Program (EAP)

Job summary

Tulley Automotive Group in Nashua, NH is seeking an Appointment Coordinator to act as the liaison between the Service Department and customers. The role focuses on scheduling service appointments and supporting related tasks such as data entry and loaner car handling.

Ideal candidates will have strong communication, time management, and organization skills. This full-time on-site position offers competitive benefits and opportunities within the service team.

Qualifications

• Excellent verbal and written communication skills.
• Excellent time management skills.
• Excellent organization skills and attention to detail.

Responsibilities

• Schedules vehicle service appointments for customers.
• Answers incoming calls and internet leads.
• Advises appropriate services needed for clients car.
• Maintains detailed notes on customer interactions.
• Assists Service Advisors as needed with tasks.
• Performs other related duties consistent with the role.

Skills

Verbal and written communication

Time management

Organization skills

Job description

Description

Full Time Position Available:

Tuesday - Friday (7:30 - 5PM)

Saturday (8 - 2PM)

$18 per hour

Appointment Coordinator’s act as the liaison between the Service Department and its’ customers. The position is mainly focused on scheduling service appointments while also supporting other department activities such as data entry, filing, handling of loaner cars, etc.

Essential Duties and Responsibilities:

• Schedules vehicle service appointments for customers;
• Answers incoming calls and internet leads;
• Advises appropriate services needed for clients car;
• Maintains detailed notes on customer interactions;
• Assists Service Advisors as needed with tasks;
• Performs other related duties consistent with the role; this does not preclude management from assigning additional, though unrelated, duties.

Requirements

• Excellent verbal and written communication skills;
• Excellent time management skills;
• Excellent organization skills and attention to detail.

Tulley Advantage:

• Competitive Compensation;
• Paid Time Off: Vacation Time | Personal Time | Holiday Time
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);
• Insurance: Medical, Dental, Vision, Accident
• Disability Coverage: Short Term & Long Term
• Voluntary Life and AD&D Coverage;
• Employer Paid Life Insurance Policy.

Equal Opportunity Statement:

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.