BMS Service Specialist II

Schneider Electric; Journal Square (NJ); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Company vehicle provided

On-call rotation

Job summary

Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, NY, with occasional work in Northern New Jersey. You will troubleshoot, commission, and optimize HVAC control systems, working directly with customers to maintain performance and reliability while supporting service, startup, and commissioning activities.

This role requires a proactive field presence, strong problem-solving, and the ability to read mechanical and

Qualifications

• 2+ years of Building Management System (BMS) or Building Automation System (BAS) experience.
• Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).
• Ability to read and interpret mechanical, electrical, and controls drawings.
• Valid driver's license.

Responsibilities

• Troubleshoot, repair, and maintain BAS/BMS and HVAC control systems.
• Install, commission, configure, and optimize controllers, field devices, and related control equipment.
• Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.
• Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.
• Support commissioning activities and startup of new and existing building automation systems.
• Interpret mechanical, electrical, and controls drawings to support field activities.
• Provide technical recommendations and solutions directly to customers.
• Document service activities, troubleshooting findings, and system changes.
• Support project teams, commissioning agents, and product support teams as needed.
• Participate in an on-call rotation and respond to customer service needs as required.

Skills

BMS/BAS experience

Troubleshooting

HVAC control

Customer communication

Field service independence

Driver's license

Education

Associate degree

Tools

EcoStruxure

Siemens BAS

ALC

Johnson Controls

Honeywell

Trane

Job description

BMS Service Representative II

Location: Manhattan, NY (Primary) | Northern NJ (Occasional)

Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, with occasional work in Northern New Jersey.

This role is ideal for a field service professional with 2+ years of hands‑on Building Management System (BMS) or Building Automation System (BAS) experience who enjoys troubleshooting, commissioning, and optimizing HVAC control systems. You will work directly with customers to maintain and improve the performance of critical building systems while supporting service, startup, and commissioning activities.

Responsibilities

• Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.
• Install, commission, configure, and optimize controllers, field devices, and related control equipment.
• Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.
• Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.
• Support commissioning activities and startup of new and existing building automation systems.
• Interpret mechanical, electrical, and controls drawings to support field activities.
• Provide technical recommendations and solutions directly to customers.
• Document service activities, troubleshooting findings, and system changes.
• Support project teams, commissioning agents, and product support teams as needed.
• Participate in an on-call rotation and respond to customer service needs as required.

Qualifications

• Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.
• Experience as a Service Technician, Controls Technician, Building Automation Technician, or similar role.
• Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).
• Hands‑on experience with controllers, sensors, actuators, valves, and other field devices.
• Working knowledge of commercial HVAC systems including VAVs, AHUs, RTUs, chillers, and boilers.
• Strong knowledge of HVAC systems and building automation controls.
• Understanding of low-voltage controls, networking fundamentals, and control system integration.
• Ability to read and interpret mechanical, electrical, and controls drawings.
• Strong troubleshooting, problem‑solving, and customer communication skills.
• Ability to work independently in a field service environment.
• Valid driver's license and acceptable driving record.
• Experience with Schneider Electric EcoStruxure, Siemens, Automated Logic (ALC), Johnson Controls, Honeywell, Trane, or similar BAS platforms is a plus.
• Familiarity with BACnet, Modbus, LonWorks, or similar building automation communication protocols is preferred.
• Experience with system commissioning, retrofits, upgrades, and controls optimization is a plus.

Education

• Associate degree, technical/trade school certification, military technical training, or related work experience.

Additional Information

• Primary service territory is Manhattan with occasional travel to Northern New Jersey.
• Company vehicle provided.
• On-call rotation required.

What’s in it for me?

• Direct customer impact through meaningful technical work in the field
• Mentorship and structured support to build your technical skills and confidence
• Career growth opportunities within a global leader in energy management and automation
• Exposure to diverse industries and innovative technologies

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

In line with our commitment to trusting and ethical conduct, our Trust Charter demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity. You can find out more about our Trust Charter here.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries