BMCHS Patient Healthcare Fellowship

Boston Medical Center; Boston (MA); On-site; USD 17,000 - 24,000; Part time

Job summary

Boston Medical Center Health System (BMCHS) offers a 14-week, paid Patient Healthcare Fellowship designed to prepare participants for entry-level administrative roles within the healthcare system. The program includes in-person training at the YMCA Education and Training Center, followed by orientation and onboarding at BMCHS.

Fellows learn medical office operations, Microsoft Office, career readiness, and BMCHS-specific workflows, with on-site opportunities during the final two weeks to engage

Qualifications

• Interest in pursuing a career in healthcare administration.
• Strong communication and interpersonal skills.
• Standard English communication skills (oral and written) with patients via phone and email.
• Ability to work collaboratively in a healthcare environment.
• Commitment to attendance, participation, and completion of all program components.

Responsibilities

• Participate in in-person classroom and hands-on training focused on medical administrative and office support skills.
• Learn and apply core competencies in scheduling, patient registration, electronic health records, and communication.
• Engage in Microsoft Office and data management training, including Word, Excel, PowerPoint, and Outlook.
• Demonstrate professionalism, reliability, and customer service skills throughout all aspects of the fellowship.
• Participate in BMCHS orientation, shadowing, and department activities during the final two weeks of the program.
• Complete all coursework and program requirements in preparation for CMAA exam.

Skills

Healthcare administration interest

Communication skills

English language proficiency

Team collaboration

Attendance & reliability

Computer literacy

Adaptability & quick learning

Education

High school diploma or equivalent

Job description

Job Description

POSITION SUMMARY:

At Boston Medical Center Health System (BMCHS), our diverse staff work together toward one shared goal - to provide exceptional and equitable care that improves the health of our patients and communities. Our bold vision to transform healthcare is powered by our respect for people and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive and inclusive environment at BMCHS, with rich opportunities for learning, growth, and career development.

The BMCHS Patient Healthcare Fellowship is an immersive, paid 14-week workforce development program designed to prepare participants for entry-level administrative roles within the healthcare system. Fellows participate in an in-person training hosted by the YMCA's Education and Training Center, followed by an introduction to Boston Medical Center through orientation and onboarding activities.

The program equips Fellows with the skills and knowledge to pursue certification as a Certified Medical Administrative Assistant (CMAA) and transition into healthcare administrative positions at BMCHS. Fellows will complete coursework in medical office operations, Microsoft Office Suite, career readiness, and BMCHS-specific administrative systems and workflows. The final two weeks of the fellowship take place on-site at BMCHS, where participants will engage with hospital teams, learn institutional processes, and prepare to apply to roles in the health system.

Pay Rate: $15/hr for 14 weeks

Position: BMCHS Patient Healthcare Fellow

Department: Patient Healthcare Fellowship Program

Schedule: Part Time, Training Program (14 Weeks)

JOB RESPONSIBILITIES:

• Participate in in-person classroom and hands-on training focused on medical administrative and office support skills.


• Learn and apply core competencies in scheduling, patient registration, electronic health records, and communication.


• Engage in Microsoft Office and data management training, including Word, Excel, PowerPoint, and Outlook.


• Demonstrate professionalism, reliability, and customer service skills throughout all aspects of the fellowship.


• Participate in BMCHS orientation, shadowing, and department-based activities during the final two weeks of the program.


• Successfully complete all coursework and program requirements in preparation for the Certified Medical Administrative Assistant exam.

The above statements are intended to describe the general nature and level of work expected during the fellowship and do not represent an exhaustive list of all learning activities and responsibilities.

PROGRAM REQUIREMENTS

EDUCATION:

• High school diploma or equivalent required.

EXPERIENCE:

• Mandatory: Must be a current BMCHS Patient to be eligible for this program.

KNOWLEDGE AND SKILLS:

• Interest in pursuing a career in healthcare administration.


• Strong communication and interpersonal skills.


• Standard English communication skills (oral and written) with the ability to communicate effectively with patients over the phone and in email and other communications.


• Ability to work collaboratively and maintain professionalism in a healthcare environment.


• Commitment to attendance, participation, and completion of all program components.


• Basic computer literacy required; familiarity with Microsoft Office Suite preferred.


• Flexibility and enthusiasm for learning new systems and procedures.

Pay for this position is $15/hour

Compensation Range:

$0.00- $0.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans