BMC/Remedy Developer

Innovatus Technology Consulting; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Innovatus Technology Consulting is seeking a skilled BMC Remedy Developer to join their remote team. The role involves developing, implementing, and maintaining BMC Remedy applications, with responsibilities in system administration and documentation. Ideal candidates will have strong technical skills and at least 3-5 years of experience, along with a valid Secret Clearance.

Qualifications

• Minimum of 3-5 years of experience in BMC Remedy development.
• Must hold at least a Secret Clearance.
• Bachelor's degree in Computer Science or related field.

Responsibilities

• Design, develop, and customize BMC Remedy applications.
• Perform regular system maintenance and troubleshoot issues.
• Create and maintain documentation for all customizations.

Skills

Problem-solving

Analytical skills

Communication

Collaboration

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

BMC Remedy AR System

BMC Remedy ITSM Suite

SQL

JavaScript

Job description

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Security Clearance: Secret Clearance (or higher)

Job Description:

We are seeking a skilled BMC Remedy Developer to join our dynamic team on a remote basis. The ideal candidate will possess extensive experience in developing, implementing, and maintaining BMC Remedy applications and must currently hold at least a Secret Clearance. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work independently while contributing to a collaborative team environment.

Key Responsibilities:

Development and Customization:

• Design, develop, and customize BMC Remedy applications to meet business requirements
• Implement new features and enhancements based on user needs and organizational goals
• Integrate BMC Remedy with other systems and applications as required

Administration and Maintenance:

• Perform regular system maintenance, including patching and upgrades
• Monitor system performance and troubleshoot issues to ensure optimal functionality
• Manage user accounts, roles, and permissions within the BMC Remedy system

Documentation and Training:

• Create and maintain comprehensive documentation for all customizations and configurations
• Provide training and support to end-users and other team members as needed

Compliance and Security:

• Ensure all development and maintenance activities adhere to security protocols and compliance requirements
• Maintain and protect sensitive information in accordance with clearance level and organizational policies
• Work closely with cross-functional teams, including project managers, business analysts, and other developers, to deliver high-quality solutions
• Participate in regular team meetings and contribute to project planning and status updates

Qualifications:

• Security Clearance: Must hold at least a Secret Clearance
• Experience: Minimum of 3-5 years of experience in BMC Remedy development and administration
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• Technical Skills:
  • Proficiency in BMC Remedy AR System, BMC Remedy ITSM Suite, and related tools
  • Strong knowledge of SQL, JavaScript, and web services (SOAP/REST)
  • Experience with system integrations and data migrations
  • Familiarity with ITIL processes and best practices
• Soft Skills:
  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication skills
  • Ability to work independently and manage time effectively
  • Collaborative team player with a proactive approach

Preferred Qualifications:

• Experience with additional BMC products such as BMC Digital Workplace, BMC Helix, or BMC Smart IT
• ITIL v3/v4 Foundation Certification or higher

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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