BMC Helix Developer

NetImpact Strategies; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled BMC Helix Developer to join their dynamic IT Services team. This role offers a unique opportunity to leverage your expertise in BMC development principles to create enterprise solutions that enhance customer experiences. You will work collaboratively with external partners and stakeholders, ensuring best practices in ITIL processes are followed. With responsibilities ranging from technical leadership to troubleshooting and workflow creation, you will play a key role in maintaining the BMC Helix platform's reliability. If you thrive in a fast-paced, remote environment and have a passion for innovative solutions, this position is perfect for you.

Qualifications

• 5+ years of hands-on experience as a BMC Helix developer.
• Experience with ITIL Service Management processes and Agile/Scrum methodology.

Responsibilities

• Lead development of solutions in client environments and provide technical leadership.
• Troubleshoot application logs and maintain production system reliability.

Skills

BMC Helix Development

SQL Troubleshooting

Agile/Scrum Methodology

ITIL Service Management

Database Administration (MS SQL Server, Postgres)

Workflow Creation

Technical Leadership

Education

Bachelor’s degree in Computer Science, MIS or Business-related discipline

Tools

BMC Helix

Pentaho Spoon

Job description

Job Description

We have an opportunity for a BMC Helix Developer to join our talented IT Services team. The successful candidate will have fluency in BMC development principles that enables them to work with external development partners and key stakeholders to develop enterprise business solutions for our customers that leverage ITIL processes and best practices. The successful candidate will be part of a team responsible for the maintenance and enhancement of the BMC Helix platform and must be able to act with a sense of urgency and adapt to changing priorities.

Responsibilities

• Proven experience as a key technical resource leading the development of solutions in client environments.
• Provide technical leadership and training, perform peer code reviews and ensure the BMC team follows development best-practices.
• Ability to create workflow objects and understanding the existing implementation.
• Must be able to troubleshoot application logs (SQL, API, Filter, Active Links etc.) and provide solutions.
• Experience in working with BMC Helix Version 21.03 or higher.
• Experience with ARS version 8.x, 19.x, 20x - Hands on knowledge in BMC Helix Workflow objects work experience in troubleshooting AR client and Server logs.
• Ability to work in a collaborative multiapplication team environment.
• Generate operational reports and KPI analysis as needed.
• Prepare client facing and internal deliverables that are technology related.
• Transform functional requirements into detailed technical designs that represent actionable development tasks.
• Maintain production system reliability through utilization of change management process.
• Monitor health, usage and overall compliance of the application.
• Able to work autonomously with minimal supervision.
• Able to juggle multiple assignments at once and prioritize.
• Able to work under tight timelines and project milestones in a fast-paced environment.

Qualifications

Required

• Bachelor’s degree in Computer Science, MIS or Business-related discipline.
• 5+ years of hands-on experience as a BMC Helix developer.
• Experience developing and implementing systems using Agile/Scrum methodology.
• 5 years of experience with ITIL Service Management processes - ITIL certifications preferred.
• 5 years of Database administration, preferably MS SQL Server and Postgres.
• Must have 5+ years of experience in writing custom workflows using Helix forms and objects like Active Links, Filters and Escalations.
• Extensive development experience with CMDB and Asset Management.
• Previous experience working with and mentoring junior BMC Helix developers.
• Understanding and experience related to advanced BMC Helix development including Pentaho Spoon and webservices (REST & SOAP).
• Must be able to meet government eligibility requirements.
• This is a W-2, Full-Time, Remote position.

Preferred

• Previous federal consulting experience.