EPASS GBO.009 Application Software Developer (Journeyman)

Torch Technologies; Montgomery (AL); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Applications Software Developer to join their dynamic team. This role involves supporting the Field Assistance Service, providing critical system support to military operations worldwide. The ideal candidate will possess a strong background in BMC Remedy and SQL, with a focus on troubleshooting and process management. This opportunity offers a chance to work in a collaborative, employee-owned environment where your contributions will directly impact the mission's success. If you're passionate about technology and dedicated to serving those who serve, this is the perfect role for you.

Qualifications

• 3+ years of experience in software development within the DoD.
• Strong knowledge of BMC Remedy workflows and SQL.

Responsibilities

• Provide system support for the Field Assistance Service.
• Develop and maintain Remedy workflows and interfaces.

Skills

SQL

Windows Server

API Development

BMC Remedy

Troubleshooting

Education

Bachelor’s Degree

Master’s Degree

Tools

BMC Remedy

AR System v9+

Remedy ITSM v9+

Job description

EPASS GBO.009 Application Software Developer (Journeyman)

Pay: Competitive

Location: Montgomery, Alabama

Employment Type: Full-Time

Job Description

1. Req#: 50500

2. Torch Technologies is seeking an Applications Software Developer (Journeyman) for our EPASS GB contract, supporting the Field Assistance Service (FAS) at Maxwell Gunter AFB, Alabama. Remote applicants are encouraged to apply.

3. The Field Assistance Service (FAS) provides 24/7/365 system support to the warfighter worldwide, serving as the primary help desk contact for over 450 DoD sites, offering troubleshooting, process management, and metrics analysis.

4. Qualifications include a Bachelor’s or Master’s Degree in a related field and at least three years of relevant experience, with three years in the DoD, or seven years of related experience with proper certifications, five of which must be in the DoD.

5. Specific BMC Remedy requirements include experience with Remedy workflows, AR System v9+, Remedy ITSM v9+, and related technologies, along with strong SQL, Windows Server, API, and interface development skills.

6. Preferred experience includes BMC certifications, full Remedy ITSM suite v18+, platform upgrades, web development, and familiarity with Air Force network infrastructure.

7. Personnel must maintain current certifications as per DoD 8570.01-M (Security+).

About the company

Torch Technologies is a 100% employee-owned business specializing in system engineering, applied science, modeling & simulation, and IT.