Bluetooth Compliance Program Coordinator

Bluetooth SIG, Inc.; Kirkland (WA); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Prescription drug coverage

Short-term disability

Long-term disability

Vision coverage

Dental coverage

401(k)

Job summary

Bluetooth SIG, Inc. in Kirkland, WA is seeking a Program Coordinator to support its Compliance Program. You will perform market surveillance, audits, and data validation to ensure product alignment with Bluetooth specifications.

Responsibilities include user support, reporting, and collaboration with the Member Relations team to drive issue resolution. A Bachelor's degree or equivalent experience is required.

Qualifications

• Strong analytical and creative thinking.
• Strong attention to detail and accuracy.
• Strong communication skills, written and verbal to technical and non-technical audiences.
• Excellent problem-solving with capacity to bring problems to resolution.
• Strong time management and task prioritization skills.
• High level of professionalism.
• Experience in Microsoft CRM.
• Experience in Excel working with formulas/pivot tables.
• Accountable team player.
• Self-motivated.

Responsibilities

• Provide first-tier support for member questions and issues related to Compliance Program process.
• Work with team to define average metrics for resolution and pattern analysis to establish baseline for measured improvements to the program and processes.
• Generate weekly and ad-hoc reports for management.
• Identify and remove products in violation from online retailers.
• Execute surveillance, corrective action, auditing parameters and procedures to verify product compliance to Bluetooth specification.
• Partner with Member Relations team to manage issue tracking system and establish standard communication escalation process to drive issues to resolution.

Skills

Analytical thinking

Attention to detail

Communication skills

Problem solving

Time management

Professionalism

Experience with Microsoft CRM

Excel formulas/pivot tables

Team player

Self-motivated

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft CRM

Excel

Job description

Bluetooth SIG, Inc. in Kirkland, WA is seeking a Program Coordinator to support its Compliance Program. You will perform market surveillance, audits, and data validation to ensure product alignment with Bluetooth specifications.

Responsibilities include user support, reporting, and collaboration with the Member Relations team to drive issue resolution. A Bachelor's degree or equivalent experience is required.