Bloomington In-Office Medical Records Coordinator

Ultimate Staffing Services; BLOOMINGTON (MN); On-site; USD 25,000 - 28,000; Full time

Job summary

Ultimate Staffing Services in Bloomington, Minnesota is seeking a Medical Records Coordinator to join a fast-paced, phone-heavy team with a strong focus on customer service and follow-through.

You will conduct high-volume outreach to healthcare facilities, send medical authorization forms, perform data entry, and maintain accurate documentation in our internal database while upholding strict confidentiality.

Qualifications

• 1–2 years of office or customer service experience.
• Experience with EMR systems is a plus.
• Ability to handle confidential information with accuracy.

Responsibilities

• Conduct high-volume outreach to healthcare facilities to request medical records.
• Send medical authorization forms via fax and track progress.
• Perform initial and ongoing data entry for record requests.
• Maintain thorough documentation of client interactions in internal systems.
• Ensure confidentiality of client data and communications.

Skills

Phone communication

Customer service

Data entry

Confidentiality

Independent work

Tools

EMR systems

Job description

Medical Records Coordinator (JN -092026-431064) Bloomington, Minnesota

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Salary: USD18 - USD20 per hour

Position Overview:

We’re seeking a detail-oriented and motivated individual to join our team in a fast-paced, phone-intensive role. This position primarily involves retrieving medical records through frequent phone, email, and fax communication, with a strong focus on customer service and follow-through.

Key Responsibilities:

• Conduct high-volume outreach to healthcare facilities (70–80+ calls per day) to request and follow up on medical records.
• Send medical authorization forms via fax and track the progress of these requests.
• Perform initial and ongoing data entry related to medical record requests.
• Maintain accurate and thorough documentation of all client interactions within our internal database.
• Ensure all client data and communications are handled with the highest level of confidentiality.
• Adhere to established protocols and instructions while delivering professional and effective communication.

What We’re Looking For:

• 1–2 years of experience in an office or customer service environment.
• Prior exposure to electronic medical records (EMR) systems is a plus but not required.
• A dependable self-starter who is comfortable spending most of the day on the phone.
• Strong attention to confidentiality and detail, with the ability to work independently and follow procedures accurately.
• Excellent verbal and written communication skills are essential.
• Hourly Rate: $18-20/hour
• Schedule: Monday–Thursday, 8:00 AM–5:00 PM (with a paid lunch); Friday, 8:00 AM–12:00 PM (Full 40-hour work week)
• Location: This is a fully in-office role located in Bloomington

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