Blood Donation Specialist - Paid Phlebotomy Training

The American National Red Cross; Jackson (MI); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision plans

PTO 15 days/year

Holidays 11 days

401K with company match

Paid Family Leave

Job summary

The American Red Cross in Jackson, MI is seeking Blood Collection Staff – Customer Service to support mobile blood drives and donor care. Paid phlebotomy training is provided and you will work with a team to transport and set up equipment while ensuring donor comfort.

Applicants should have a high school diploma or equivalent, strong customer service and communication skills, and a valid driver’s license. The role involves variable hours, weekends, and holidays with competitive pay and benefits.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver’s license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights, stand for long periods, and work long or irregular hours.
• Proficiency with Microsoft Office applications is preferred.

Responsibilities

• Engage with donors to share the impact of their donation and foster a welcoming atmosphere.
• Collaborate with teammates to ensure a comfortable environment for donors and repeat visits.
• Ensure blood collection meets goals and regulatory requirements, and assist with setup/tear-down of equipment at donation sites.

Skills

Customer service experience

Verbal communication

Basic computer skills

Microsoft Office

Driver's license

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The American Red Cross in Jackson, MI is seeking Blood Collection Staff – Customer Service to support mobile blood drives and donor care. Paid phlebotomy training is provided and you will work with a team to transport and set up equipment while ensuring donor comfort.

Applicants should have a high school diploma or equivalent, strong customer service and communication skills, and a valid driver’s license. The role involves variable hours, weekends, and holidays with competitive pay and benefits.