Blockchain Technical Support Manager

TRON DAO; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Blockchain Technical Support Manager to lead the development of cutting-edge Web3 applications. This role involves providing technical guidance to developers, managing testing and production environments, and strategizing team activities. The ideal candidate will have a strong background in both Web2 and Web3 ecosystems, with a passion for blockchain technology. Join a dynamic team that values creativity and collaboration, and help shape the future of decentralized applications. If you're ready to take on a pivotal role in a rapidly evolving industry, this opportunity is for you.

Qualifications

• 3+ years of web2 development experience required.
• 2+ years of web3 development experience required.
• Experience with agile project management processes.

Responsibilities

• Providing technical support to community developers on the TRON platform.
• Implementing various development and testing tools.
• Managing relationships with vendors and external interfaces.

Skills

Web3 Ecosystem

Blockchain Infrastructure Management

Web2 Development

Web3 Development

Agile Project Management

Technical Support

Education

Degree in Computer Science

Equivalent Experience

Tools

Slack

Zoom

Job description

2 days ago Be among the first 25 applicants

Position: Blockchain Technical Support Manager, also known as DevOps Manager

Job Type: Independent Contractor (No insurance, PTO, & benefits; candidate will be responsible for any tax and insurance)

Location: Remote (in the United States only)

At TRON, we are at the forefront of creating value, publicizing innovation, and sharing products people love. Our team is passionate about creating compelling stories that inspire and help people connect. We collaborate closely with designers, software engineers, data analysts, and many others to solve complex challenges and craft powerful experiences. Our work touches millions while exemplifying a fundamental principle: “Focus on the user, and all else will follow.”

Our development team is looking for a strong Senior DevOps Manager to support the development of TRON and the developers building on it. This person will be responsible for systems, testing environments, production environments, and overall development strategies.

The candidate must be comfortable leading other team members as we scale. The ideal candidate is strong technically, has led teams in the past, has helped ship and maintain web2 and web3 apps, and has a passion for blockchain and cryptocurrencies.

Experience & Responsibilities

• Experience in the general Web3 ecosystem - TVM/EVM development experience required.
• Development experience on TRON, BTTC, ETH, BNB, etc., will be considered.
• Providing technical support, guidance, and assistance to community developers building on the TRON platform, ensuring their successful integration and utilization of TRON's technology stack.
• Experience with Web2 and Web3 development environments and the ability to break concepts down for new/inexperienced developers.
• Collaborating with different groups such as product, creative, and other engineering teams.
• Capable of facilitating a Web3 workshop presentation and assisting new developers.
• Comprehending customer requirements and project KPIs.
• Implementing various development, testing, automation tools, and IT infrastructure.
• Strategizing the team structure, activities, and involvement in project management activities.
• Managing relationships with vendors and external interfaces.
• Defining and setting development, testing, release, update, and support processes.
• Possessing technical skills to review, verify, and validate software code within projects.
• Applying troubleshooting techniques to resolve code bugs.

Who You Are

• A degree holder in Computer Science, a related discipline, or equivalent experience.
• 3+ years of web2 development experience.
• 2+ years of web3 development experience.
• Having publicly-viewable applications and being able to step through your Senior DevOps implementation considerations will be required.
• A comprehensive understanding of blockchain infrastructure management (nodes, etc.).
• Experience with agile project management processes.
• Experienced and comfortable with remote team dynamics, processes, and tools (Slack, Zoom, etc.).
• Passionate about blockchain, web3, and decentralizing the web; understand and align with TRON’s mission, values, and team culture.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Engineering and Information Technology

Industries

• IT Services and IT Consulting, Technology, Information and Internet, Internet Marketplace Platforms