Blenzer Service Tech

Statco Engineering & Fabricators LLC; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

ProMach’s Statco-DSI division in St. Louis, MO is seeking an experienced Blenzer Service Technician to bring equipment back to near-new condition. The role requires extensive travel to serve customers and perform field service on instrumentation and production equipment.

You will troubleshoot, recalibrate, repair, and maintain systems, building strong plant-level relationships while delivering exceptional customer service in a fast-paced environment.

Qualifications

• Two or more years experience in a related field; preferably with OEM equipment in Food, Beverage or Pharmaceutical industries.
• Prior experience with equipment instrumentation including set-up & maintenance.
• Familiarity with manufacturing processes.
• Some mechanical aptitude, particularly with equipment, pumps & valves.
• Ability to build & maintain long-standing professional relationships, providing excellent customer service.
• Excellent communication skills, both written & verbal, even in a high pressure environment.
• Must be willing and able to travel up to 75%.

Responsibilities

• Follow process systems logic for the most effective troubleshooting.
• Re-calibrate and/or correct instrumentation errors in the field.
• Performs repairs/rebuilds of production equipment in accordance with industry standards.
• Inspect equipment/components and systems using diagnostic tools and training.
• Diagnose, maintain, and repair systems/equipment.
• Executes repairs to manufacturer specifications.
• Build & maintain customer relationships at the plant level.

Skills

Communication skills

Customer service

Travel up to 75%

Tools

Diagnostic tools

Job description

Job Overview

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey. Do we have your attention? Keep reading. Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong.

Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you. Statco-DSI, a division of ProMach, has an immediate opening for an experienced Blenzer Service Technician based out of our St. Louis, MO office. In this role, you will work to get our field equipment back up and running, as close to new as possible. To best serve our customers, this position requires significant travel. In this role, you‘ll be applying your knowledge of instrumentation and process to ensure the best outcome for our customers, helping secure repeat or broader business.

Responsibilities

• Follow process systems logic for the most effective troubleshooting
• Re-calibrate and/or correct instrumentation errors in the field
• Performs repairs/rebuilds of production equipment in accordance with industry standards
• Inspect equipment/components and systems using diagnostic tools and training
• Diagnose, maintain, and repair systems/equipment
• Executes repairs to manufacturer specifications
• Build &maintain customer relationships at the plant level

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Requirements

• Two or more years experience in a related field, preferably with OEM equipment in the Food, Beverage & or Pharmaceutical industries
• Prior experience with equipment instrumentation including set-up & maintenance
• Familiarity with manufacturing processes
• Some mechanical aptitude, particularly with equipment, pumps & valves
• Ability to build & maintain long-standing professional relationships, providing excellent customer service
• Excellent communication skills, both written & verbal, even in a high pressure environment
• Must be willing and able to travel up to 75%

Company Overview

At Statco-DSI, a subsidiary of ProMach‘s Process business, we have a longstanding reputation in the industries we serve. We offer an extensive portfolio of integrated solutions in sanitary equipment, systems, design/build, engineering services and software to optimize processing line performance and deliver maximum uptime to our customers. As an industry leader and one of the largest sanitary process equipment distributors in North America for the dairy, food, beverage and bio-pharmaceutical industries, we have ten sales & engineering offices strategically located throughout the United States with a national network of more than 150 sanitary process professionals. Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

Equal Opportunity & Compliance

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Culture

ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem‑solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.