Blended Service Coordinator

Devereux Advanced Behavioral Health; Pennsylvania; On-site; USD 46,800 - 57,907; Full time

Benefits offered by this job

Competitive wages

Benefits package

PTO and sick leave

403(b) retirement plan

Employee Assistance

Wellness programs

Training opportunities

Supportive work environment

Job summary

Devereux Advanced Behavioral Health in the Greater Pittsburgh Area is seeking a Blended Service Coordinator to coordinate mental health services, advocacy, and service planning for a designated caseload. You will work as part of a treatment/service team, maintain timely records, and ensure access to natural supports and community resources.

The role includes on-call weekend coverage and a Monday-Friday schedule.

Qualifications

• Bachelor’s degree in a social/behavioral field from an accredited college.
• Minimum 1 year of experience in human services; community-based preferred.
• PA Act 33/34 clearances and FBI clearance; PA driver’s license with 3-year history.

Responsibilities

• Advocate for clients and coordinate access to community services.
• Maintain timely service records and prepare for audits.
• Provide on-site support for inpatient MH commitments and coordinate with families.

Education

Bachelor’s degree in a social/behavioral field from an accredited college

Job description

Blended Service Coordinator

Hourly Rate: $22.50 - $27.84

Schedule: Monday through Friday 9a-5p, with some weekend on-call availability

Location: Greater Pittsburgh Area

Service Coordinators play a critical role in fulfilling the mission of TCV by providing professional assessment, coordination of mental health services and supports, service planning, linkage, referral, and advocacy services required for a safe and healthy community life based on the individual’s level of needs. The incumbent works as a member of a treatment/service team in order to promote individuals’ mental health recovery. We are looking for people who believe in a strengths‑based approach and use positive practices to help guide their everyday activities.

Responsibilities

• Advocate for and with the individual being served to ensure responsiveness from natural, community, geriatric and specialized services/supports. Advocacy includes providing information, removing barriers, creating options and resolving problems.
• Maintain an accurate and timely record of Service Coordination activity by completing service documents within 24 hours. Review charts for compliance with regulations and prepare for formal audits.
• Ensure that individuals being served needs are met through the utilization of natural supports (family, friends), community and geriatric services and specialized services (MH/MR, supported employment, OVR, D&A). Assist individual and family to identify, link, access and coordinate such resources.
• Provide on‑site support for all in‑patient MH commitments by ensuring all alternatives to hospitalization have been considered first and then advocating for admission.
• Provide culturally competent services with consideration for the individual's racial, religious, sex, sexual orientation, age and ethnic background and identification.
• Attend training programs provided through the State, County and TCV to assure that the incumbent is up to date on new approaches, best practices and recovery‑oriented services (37.5 hours of annual training required).
• Ensure the frequency of contact with the individual being served is based on the individual’s needs, but at the very least once a month. Provide a full range of Service Coordination services to a designated caseload.

Qualifications

• Bachelor’s Degree with major coursework (minimum 12 credit hours) in Social Work, Psychology, Criminal Justice, Pastoral Counseling, Counseling Psychology, Rehabilitation Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License. All degrees must come from an accredited college or university.
• Minimum of 1 year of experience in human services, community based preferred, and working knowledge of human services paperwork and regulation guidelines.
• Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
• Valid PA driver’s license and driving history of three (3) years with MVR required.

What Devereux Offers You

• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid sick leave.
• 403(b) retirement plan.
• Employee Assistance, wellness and work/life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.
• Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one‑on‑one coaching, skills and financial assistance they need to reach their full potential.

Devereux/TCV has a zero‑tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. We foster a culture of reporting abuse and will cooperate with the authorities to the fullest extent possible.

Devereux is a drug‑free workplace, drug screening required. EOE.