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Community Council Health Systems in Philadelphia is hiring full-time Case Managers to assist individuals with mental illness and families, ensuring access to housing, medical care, education, and employment. You will deliver case management in line with consumer plans, collect notes, and coordinate services across settings, including telehealth when needed.
The role requires a bachelor’s degree in a related field and at least one year of direct human services experience; a valid driver’s license
About the Organization Our services are designed to be holistic, geographically accessible, culturally sensitive, and coordinated with other related service systems, both formal and informal. Community Council has a long history of providing mental health services to Philadelphia residents and is one of the City of Philadelphia's original 12 Base Service Units. We provide a range of mental health and substance abuse direct services and case management. The organization has a diverse staff of 200 that deliver evidenced based services in a culturally competent manner.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description We are Hiring Join Our Team!
"When you work at Community Council Health Systems, you join a team that values compassion, collaboration, and a commitment to building a brighter future for everyone. Together, we focus on making a meaningful impact in the lives of those we serve and supporting each other along the way.
POSITION DETAILS /ESSENTIAL FUNCTIONS: Blended case management is a service which will assist eligible individuals with mental illness, including children with a serious mental illness or emotional disorder, in gaining access to needed medical, social, educational, and other services.
1. Assist the consumer or their family in obtaining and maintaining culturally appropriate basic living needs and skills such a: housing, food, medical care, recreation, education and employment.
2. Provide services within the context of the consumer and their family's culture.
3. Provide case management service in accordance with a written, consumer-specific service plan which assesses strengths, needs interests and is goal and outcome oriented.
4. Provide case management services as needed in the place where the consumer/family resides or needs the service. Services may also be provided in the Case Management office when off-site interventions would not be appropriate.
5. Contact the consumer or their family will be determined by an assessment of their need. Face-to-face contact with the consumer shall be made on the basis of the assessment and will range from once a week to one time per month.
6. Ensure that when a consumer or their family that cannot be contacted during any visit that they are provided immediate follow-up and that this continues until the consumer's status is clarified.
7. Provide crisis intervention services to all children and adolescent Case Management consumers.
8. Written case notes should document the purpose for each contact and reflect the goals and objectives of the service plan.
9. Complete all required paperwork and submit such paperwork by stated deadlines.
10. Maintain Case Management records and ensure that all documentation is included in the consumer’s records.
11. Provide continuity of care for children and adolescents receiving Case Management services who are hospitalized.
12. Will provide telehealth services when necessary to the consumer and their family or any other pertaining parties that is part of the consumer’s case.
Position Type/Work Schedule
Full-Time
Monday through Friday
Position Requirements
QUALIFICATIONS FOR THE POSITION:
Location Community Council
Number of Openings 3
Full-Time/Part-Time Full-Time
Category Case Management
Salary/Sign-on bonus Salary: $50,000
Close Date
Created By Donna Mims
Number Filled 0
Exempt/Non-Exempt Non-Exempt
Hiring Manager(s) Sharon Johnson
Open Date 10/9/2026
This position is currently accepting applications.