Blended Case Manager

00 RHA Health Services, LLC; Wyomissing (Berks County); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off (full-time)

Health/Insurance (full-time)

401(k) retirement savings program

Wellbein

Job summary

RHA Health Services in Wyomissing, PA is seeking a Blended Case Manager (Regular) to advocate for clients, connect them with community resources and develop individualized service plans. You will collaborate with care teams to ensure comprehensive support across behavioral health and medical needs.

Requirements include a Bachelor’s degree in a human services field (or an Associate degree with 12 credits and two years of relevant experience) and a valid driver’s license.

Qualifications

• Bachelor's degree in human services related field (sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education) OR Associates Degree with 12 College Credits relevant to position and two years' experience in mental health/human service field.

Responsibilities

• Develops service plans, treatment plans and individual crisis plans based on client strengths and needs.
• Prepares and completes documentation including assessments, admissions, medication records, progress notes and crisis plans within required timeframes.
• Assists client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Skills

Access community resources

Verbal and written communication

Problem solving

Interpersonal skills

Cognizance

Team player

Flexibility

Time management

Policies and procedures

Meeting basic work expectations

Education

Bachelor's degree in human services related field

Associate degree with 12 credits relevant + 2 years experience

Job description

We are hiring for:

Blended Case Manager Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care and recreation and provide crisis intervention. On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise.

Required Education/Experience

Bachelor's degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years' experiences in the mental health/human service field.

Required Licenses/Certifications

Valid driver's license

Required Competencies

• Ability to Access Community Resources - Assist consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills - Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills - Assist consumers with resolution of problems and/or concerns.
• Interpersonal Skills - Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
• Cognizance - Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player -Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility - Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
• Time Management Skills - Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures - Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations - Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Essential Job-Related Responsibilities

• Service Plan Development - Develops service plans, treatment plans and individual crisis plans based on the client's strengths and needs. Gains an understanding of the client's relevant personal, familial, social, vocational, and cultural data.
• Adherence to charting requirements - Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance - Assists the client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Supervisory Responsibilities

N/A - this position does not involve supervisory responsibilities.

Pre-employment screening

• Complete criminal background (Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities))
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving: Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbein