Blended Case Manager/PAHrtners Deaf Services/FT

00 RHA Health Services, LLC; Glenside (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

00 RHA Health Services, LLC is hiring a Blended Case Manager for the PA Deaf Services program. The role focuses on building networks of community resources, advocating for clients, and coordinating plans to meet complex behavioral health and medical needs.

On-call crisis support is provided 24/7 as part of the team. The position requires a Bachelor’s in a human services field or an Associate degree with related credits and relevant experience, plus a valid driver’s license.

Qualifications

• Bachelor's degree in human services related field (sociology, social work, psychology, etc.).
• Associates degree with 12 related college credits and 2 years' experience in mental health/human services.

Responsibilities

• Develops service plans and treatment plans based on client needs.
• Prepares documentation including assessments, admissions, progress notes, and plans within required timeframes.
• Assists clients in gaining funding authorization for needed services and entitlements.
• Collaborates with the treatment team and community providers to coordinate care.

Skills

Communication

Problem solving

Interpersonal skills

Teamwork

Crisis management

Education

Bachelor's degree in human services

Associate degree + 12 related credits

Job description

We are hiring for: Blended Case Manager/PAHrtners Deaf Services/FT Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Blended Case Management (BCM) is a service that assists children and adults with a variety of behavioral health/medical needs by building a strong network of community resources and services. The BCM program plays a major role by linking clients with needed services in the community. A Blended Case Manager will advocate for his/her client; help negotiate complex systems such as special education and social services; assist in maintaining and finding access to basic living needs and skills such as employment, housing, food, medical care and recreation and provide crisis intervention. On-call Case Management available 24 hours/7 days a week for supportive assistance whenever needs arise.

Required Education/Experience

• Bachelor's degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years' experiences in the mental health/human service field.

Required Licenses/Certifications

• Valid driver's license

Required Competencies

• Ability to Access Community Resources - Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills- Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills - Assist consumers with resolution of problems and/or concerns.
• Interpersonal Skills - Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
• Cognizance - Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player -Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility - Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
• Time Management Skills- Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations -Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Essential Job- Related Responsibilities

• Service Plan Development - Develops service plans, treatment plans and individual crisis plans based on the client's strengths and needs. Gains an understanding of the client's relevant personal, familial, social, vocational, and cultural data.
• Adherence to charting requirements- Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance - Assists the client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Supervisory Responsibilities

N/A - this position does not involve supervisory responsibilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Must be able to regularly lift and carry up to 15 lbs. and occasionally pull at least 10 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
• Must be able to use hands and fingers to handle or operate objects, tools, or controls.
• Required to stand and walk for extended periods.
• Must be able to demonstrate proficiency in CPR from floor level, which requires working on hands and knees, bending, standing, and lifting.
• Vision requirements include close, distance, and peripheral vision.
• Must be able to talk and hear.
• Exception - Deaf and Hard of Hearing Programs: For these programs only, employees must be fluent in American Sign Language (ASL). The requirement to talk and hear does not apply.

Pre-employment screening