Blended Case Manager

Horizon House, Inc.; Swarthmore (Delaware County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical & dental

9 paid holidays

Generous paid time off

Tuition reimbursement

Retirement savings plan

Transit benefit program

Opportunities for advancement

Job summary

Horizon House, Inc. is seeking a Blended Case Manager in Delaware County to ensure people receive essential services in their local community. You will develop rehabilitation plans covering social, educational, vocational and residential skills and monitor progress.

The role involves crisis intervention, advocacy, and coordinating with providers, with travel as needed. A BA/BS in a related field plus MH experience is required, and strong communication and computer skills are essential.

Qualifications

• B.A/B.S. degree in Human Services/Social Science, Healthcare or related field and 3 years MH direct care experience; or combination of experience/education.
• Excellent communication skills and accuracy in documentation.
• Ability to work independently and within a focused team.
• Proficiency with computers, email and basic EHR systems a plus.

Responsibilities

• Ensure individuals receive needed services to live, learn, work and socialize locally.
• Develop and refine individual rehabilitation plans including social, educational, vocational and self-care goals.
• Complete Functional Assessments and review service accessibility.
• Assist in crisis resolution and coordinate with key supports or direct intervention.
• Advocate for clients and maintain liaison with community providers and agencies.

Skills

Communication skills

Detail oriented

Independent worker

Team collaboration

Computer skills

Education

Bachelor's degree in Human Services/Social Science/Healthcare or related

Tools

Microsoft Outlook

Word

Internet

Job description

Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. With over 100 locations throughout Southeast Pennsylvania and the state of Delaware, Horizon House provides services to a diverse population focusing on individual strengths and choices.

Our Delaware County Program is seeking a Blended Case Manager to ensure that all individuals receive the services they need to live, learn, work and socialize in the local community. The Blended Case Manager will provide a continuous flow of services, in compliance with contract and Agency regulations.

This position also has the responsibility to identify, provide and maintain regular supports to the clients and to assure continuity of care;

Participate in the development and refinement of individual rehabilitation plans incorporating social, educational, vocational, self-care and residential skills and objectives; complete Functional Assessment with clients; provide guidance and review accessibility of services; update and amend plan as client negotiates through the system.

Participate in the resolution of crisis situations; assist with identifying key individuals and resources thatcan provide direct support and/or immediate intervention during a crisis situation.

Serve as an advocate and encourage clients to assume a proactive role in their rehabilitation process. Provide direct support through effective communications with program staff, clients and other providers.

Maintain a close liaison with the local community and area service providers/agencies to facilitate program cooperation and provide for constructive input and/or alternative resources to current plans.

May assist Benefits Manager in monitoring the management of client's Representative Payee Accounts.

B.A/B.S. degree in Human Services/Social Science, Healthcare or a related field and 3 years of MH direct care experience; or any combination of experience, education or training that would provide the level of knowledge. skill and ability required.

• Very good communication skills.


• Detail oriented.


• Ability to work independently and as part of a focused team.


• Knowledgeable of computers, Microsoft Outlook, Word and the Internet required.


• Knowledge of electronic health record systems a plus.


• Ability to meet established direct care service expectations including documentation of the services.

Scope:

• Frequent talking and listening


• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.


• Must be available for local travel and possess a valid Driver's license.


• Possess manual dexterity and fine motor skills.


• May require crisis intervention to emergency situations.


• Must be available for scheduled emergency on-call service and will be required to carry a beeper during regularly scheduled working hours and scheduled on-call service.


• Must have the ability to meet productivity.

Horizon House offers competitive compensation and a comprehensive benefits package including:

• medical & dental


• (9) nine paid holidays


• generous paid time off


• tuition reimbursement


• retirement savings plan


• voluntary tax-sheltered annuity


• transit benefit program


• opportunities for advancement


• and more.

Horizon House is an Equal Opportunity Employer - M/F/Veterans/Disabilities/Sexual Orientation/Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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