Blended Case Manager

Socket.dev; Reading (Berks County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Payactiv

Employee discount program

Paid time off

Health insurance

401(k) retirement savings

Wellbeing programs

Chronic disease management

CPR and first aid training

Job summary

RHA Health Services is seeking a Blended Case Manager to support individuals with intellectual and developmental disabilities and mental health or substance use challenges. The role emphasizes developing service plans, coordinating resources, and maintaining documentation.

You will work with the treatment team, families, and community providers to ensure appropriate services and crisis planning, with a focus on accessibility and quality care.

Qualifications

• Bachelor’s degree in human services related field OR Associates Degree with 12 credits and two years’ mental health/human services experience.
• Valid driver’s license.
• Must be able to access community resources and services.
• Excellent verbal and written communication skills.
• Ability to collaborate with agencies and teams.

Responsibilities

• Develops service plans, treatment plans, and crisis plans based on client data.
• Prepares documentation including assessments, admissions, and progress notes.
• Assists client in obtaining funding authorization for services.
• Participates in agency investigations.
• Performs other related duties as assigned.

Skills

Access resources

Communication skills

Problem solving

Interpersonal skills

Cognition

Team player

Flexibility

Time management

Policy adherence

Meeting expectations

Education

Bachelor’s degree in human services related field

Associates Degree + 12 relevant credits + 2 years’ experience

Job description

We are hiring for:

Blended Case Manager

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges.

Required Education/Experience

• Bachelor’s degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experiences in the mental health/human service field.

Required Licenses/Certifications

• Valid driver’s license

Required Competencies

• Ability to Access Community Resources- Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills- Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills- Assist consumers with resolution of problems and/or concerns.
• Interpersonal Skills- Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
• Cognizance- Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player-Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility- Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
• Time Management Skills- Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.

Essential Job- Related Responsibilities

• Service Plan Development- Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs. Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data.
• Adherence to charting requirements-Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance- Assists the client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Supervisory Responsibilities

• N/A – this position does not involve supervisory responsibilities.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked,before payday!
• Employee perks and discount program:to help you save money!
• Paid Time Off(full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k)retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs forhypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support.